Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,673 Reviews)
Rating breakdown 2,673 reviews
5 Stars
2,228
4 Stars
379
3 Stars
40
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
on January 17, 2026
Posted by: Renee K
[This review was collected as part of a promotion.] Great quality
Written by a customer while visiting frigidaire.com
Customer Rating
4
White Microwave
on January 18, 2026
Posted by: Vic99
[This review was collected as part of a promotion.] Works great and is hard to find white appliances so super happy Frigidaire makes them still. The only things I wish I could change about it are the beep sounds. It does have an option for how loud they are, low, med, high or off, but the beep itself is suuuuuuuper annoying!! I also wish the stop/cancel button was just a cancel button. GE has a microwave that when you hit "cancel" it just sets back to the clock setting (none of that annoying "remaining time" left on the display) in order to do that you have to hit it twice instead of once and most people seem to not be able to do that. Other than that it works great so far and I'm happy I got it
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 20, 2026
Thank you for sharing your feedback! We’re glad to hear that your microwave is working well and that you’re happy to have a white appliance option from Frigidaire. We appreciate your notes regarding the beep sounds and the stop/cancel button, as your input helps us understand how we can improve the user experience.
If you need any assistance or have any questions, please don’t hesitate to reach out. You can contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
If you need any assistance or have any questions, please don’t hesitate to reach out. You can contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good microwave
on January 18, 2026
Posted by: Kml84
[This review was collected as part of a promotion.] Heats well and evenly. Easy to use and clean. Happy with our purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 20, 2026
Hi there, Kml84! Thank you for sharing your experience! We’re thrilled to hear that your appliance heats well, is easy to use and clean, and that you’re happy with your purchase.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great microwave
on January 18, 2026
Posted by: Nicchrysalis
[This review was collected as part of a promotion.] Our new Frigidaire microwave is great, everything you’d want in an over the stove microwave. It’s like and stays clean and heats up food perfectly. If I had to have one criticism it’s that the button for the light is a little hard to see if you are trying to put it on in the dark. We are very satisfied with our purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 20, 2026
Thank you for sharing your feedback, Nicchrysalis! We’re delighted to hear that your new Frigidaire microwave meets your expectations, stays clean, and heats your food perfectly. We also appreciate your note about the light button—your input helps us continue improving our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 19, 2026
Posted by: Hartt24
[This review was collected as part of a promotion.] The microwave was an easy installation. It is easy to use and we haven't experienced any issues.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 20, 2026
Thank you for sharing your feedback! We’re glad to hear that your microwave was easy to install and use, and that it has been working smoothly without any issues.
If you need any assistance or have any questions, please don’t hesitate to reach out. You can contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
If you need any assistance or have any questions, please don’t hesitate to reach out. You can contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality
on January 19, 2026
Posted by: PF Likes
[This review was collected as part of a promotion.] I am very pleased with the quality and functions of this microwave. I would highly recommend this appliance.
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 21, 2026
Good day, PF Likes! Thank you for sharing your feedback! We’re thrilled to hear that you are very pleased with the quality and functions of your microwave and that you would highly recommend it.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new microwave
on January 20, 2026
Posted by: Char2026
[This review was collected as part of a promotion.] This over the counter microwave has wonderful features and great added design inside.
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 21, 2026
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the features of your over-the-counter microwave and appreciate the thoughtful interior design. It’s always great to know when both functionality and design come together to create a positive experience.
If you have any questions or need assistance in the future, our customer care team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
If you have any questions or need assistance in the future, our customer care team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Far So Good
on January 20, 2026
Posted by: CJCivilla
[This review was collected as part of a promotion.] We've only had this MW oven for a couple of weeks but all good so far. It is a replacement for a 13 year old Kenmore...which was actually made by Frigidaire, so the mounting hardware & holes lined up with the old installation which made it very easy to install. It is much quieter than our old unit, looks good, does its job and comes at a pretty fair price. If we get the same longevity for this unit as the Kenmore I would consider it a fantastic value!
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 22, 2026
Thank you for sharing your experience with your new microwave oven. We’re delighted to hear that the installation was smooth and that the unit has been performing well so far. It’s great to know that the design allowed for an easy replacement of your previous unit and that you appreciate its quieter operation, attractive appearance, and overall value.
We truly appreciate customers like you who take the time to provide detailed feedback. Your comments about longevity and performance are especially meaningful, and we hope your new microwave continues to serve you reliably for many years to come. If you have any questions or need assistance at any point, our customer care team is always available to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We would be happy to provide support or guidance whenever you need it. - Maria
We truly appreciate customers like you who take the time to provide detailed feedback. Your comments about longevity and performance are especially meaningful, and we hope your new microwave continues to serve you reliably for many years to come. If you have any questions or need assistance at any point, our customer care team is always available to help. You can reach us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We would be happy to provide support or guidance whenever you need it. - Maria
Written by a customer while visiting frigidaire.com