Customer reviews from frigidaire.ca
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.6
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
174
4 Stars
52
3 Stars
11
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
223 out of
236)
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
1
Brand new product. Defective out of the warehouse. How?
on August 4, 2025
Posted by: KriMag
Unit powered up when plugged in and seemed to be fully functioning so I installed it over my stove top. It is visually a very nice looking unit and all the setup programming (clock, settings, etc) worked fine, but once I eventually needed to actually use the microwave itself it ran for 3 seconds and stopped as if finished. No cooking setting works.
It is alarming that a new product can leave the factory/warehouse without some form of quality control ensuring its full functionality. Now I am without a microwave for the foreseeable future while trying to get service for a brand new item that does not work.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 13, 2025
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you're facing with your new microwave. It’s concerning to hear that it isn’t functioning as expected, and we understand how frustrating it is to be without a key appliance.
While we were unable to locate specific contact details based on the information provided, we want to ensure your microwave is addressed promptly. We kindly ask that you reach out to us directly so we can assist further. You can connect with our support team through Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 am to 8:00 pm EST.
We’re committed to helping resolve this issue and ensuring your appliance works as designed. - Maria
While we were unable to locate specific contact details based on the information provided, we want to ensure your microwave is addressed promptly. We kindly ask that you reach out to us directly so we can assist further. You can connect with our support team through Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday through Friday, from 8:30 am to 8:00 pm EST.
We’re committed to helping resolve this issue and ensuring your appliance works as designed. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great feature this microwave is perfect for us.
on October 28, 2025
Posted by: Jas8215
I bought this and I am very satisfied by the look and the price too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Easy to use!
on November 4, 2025
Posted by: GrannyA
Reasonable price, easy to use as well as install! I would highly recommend!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, November 4, 2025
Hi, GrannyA! Thank you for sharing your feedback! We’re so glad to hear that your Frigidaire appliance was easy to install and use—and that you found it to be a great value. We truly appreciate your recommendation and are thrilled that you’re happy with your purchase. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at (800) 265-8352, Monday–Friday, 8:30 AM–8 PM EST, and we’ll make sure you’re taken care of right away.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Microwave
on November 27, 2025
Posted by: Ruxpin
Attractive finish, good feature and works very well
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Fits perfectly
on December 20, 2025
Posted by: Betty C
The only place for a micro-wavè to be…in my opinion.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, December 23, 2025
Hi there, we’re glad to hear you’re happy with the placement of your microwave! If you need any assistance or have questions, feel free to reach out via live chat at Frigidaire.ca, or call us at 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Good microwave
on January 1, 2026
Posted by: Or Lake
Very happy with this purchase. Looks and works great. Easy to operate.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, January 5, 2026
Thank you for your feedback, Or Lake! We’re thrilled to hear that you’re very happy with your Frigidaire appliance and that it looks great, works well, and is easy to operate.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1 (800) 265-8352. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1 (800) 265-8352. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Microwave range in new Minto home
on January 7, 2026
Posted by: Mazz13
Damaged, not impressed with the service I have received
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 12, 2026
Thank you for sharing your feedback. We’re truly sorry to hear that your 1.8 Cu. Ft. Over-The-Range Microwave arrived damaged and that the service you’ve received hasn’t met your expectations. We understand how frustrating this can be, especially with an appliance purchase.
Please reach out to customer support at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Thank you again for your patience, and we hope to resolve this situation to your satisfaction.
Please reach out to customer support at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Thank you again for your patience, and we hope to resolve this situation to your satisfaction.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Replaces 10 year old Kenmore
on January 18, 2026
Posted by: GeoL
Replaced an existing Kenmore over the range so perfectly no additional holes needed drilling. Learned before purchase that many branded Kenmores were actually made by Frigidaire so fully expect this one too, to last a good number of years.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 21, 2026
Thank you for sharing your experience with the 1.8 cu. ft. Over-the-Range Microwave! We’re glad to hear that it fit perfectly in place of your previous unit without requiring any modifications.
We take pride in designing durable, reliable appliances, and we appreciate your confidence in the product. We hope you enjoy many years of use with your new microwave! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
We take pride in designing durable, reliable appliances, and we appreciate your confidence in the product. We hope you enjoy many years of use with your new microwave! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca