Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,485 Reviews)
Rating breakdown 2,485 reviews
5 Stars
2,072
4 Stars
351
3 Stars
36
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
Great Microwave for the money
on November 27, 2025
Posted by: Sher68
[This review was collected as part of a promotion.] This is a great microwave. Really enjoy the "Quick Start" features which has One, Two, and Three minutes start. Simply push the number of minutes and walk away. It also has a 10 second or 30 second feature however instead of pushing 30 second four times for two minutes, just push the two minute quick start.
This unit runs very quiet compared to others. Night light is bright but only has one setting. Exhaust fan is good however is a little loud. This particular model is a great option for the money, we got the White to match other appliances.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 1, 2025
Thank you so much for sharing your thoughtful review with us, Sher68!
We’re delighted to hear that you’re enjoying your Frigidaire microwave, especially the Quick Start features. Being able to simply press a number and walk away is a small convenience that makes a big difference in day-to-day use, and we’re glad it’s been helpful for you. The 10-second and 30-second options are great for fine-tuning, but you're absolutely right: the Quick Start buttons make those longer warm-ups even easier.
It’s wonderful to know the unit’s quiet operation is standing out as well. We appreciate your feedback regarding the night-light brightness and the exhaust fan noise — insights like these help us continue improving our appliances.
We’re also happy the white finish fits perfectly with the rest of your kitchen. Hearing that you’re getting great value for the price truly makes our day!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach our Customer Support team at 1-800-374-4432.
Special Holiday Hours:
• Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
• Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
• Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
• Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
We’re delighted to hear that you’re enjoying your Frigidaire microwave, especially the Quick Start features. Being able to simply press a number and walk away is a small convenience that makes a big difference in day-to-day use, and we’re glad it’s been helpful for you. The 10-second and 30-second options are great for fine-tuning, but you're absolutely right: the Quick Start buttons make those longer warm-ups even easier.
It’s wonderful to know the unit’s quiet operation is standing out as well. We appreciate your feedback regarding the night-light brightness and the exhaust fan noise — insights like these help us continue improving our appliances.
We’re also happy the white finish fits perfectly with the rest of your kitchen. Hearing that you’re getting great value for the price truly makes our day!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach our Customer Support team at 1-800-374-4432.
Special Holiday Hours:
• Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
• Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
• Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
• Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
on November 28, 2025
Posted by: RC67
[This review was collected as part of a promotion.] Satisfied overall except for the fact it DIDN’T come with a FREE one year warranty. I was not aware of this until I registered your product online and wanted me to buy the first year warranty. This should have been disclosed in the description and feel this should be an industry standard.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 1, 2025
Good day, RC67! Thank you for taking the time to share your feedback with us. We’re glad to hear you’re satisfied overall with your appliance, but we understand your frustration and disappointment regarding the warranty information. It’s completely understandable to expect clear disclosure, and we apologize for any confusion caused during the registration process.
We also want to reassure you that your unit is currently covered under the manufacturer’s warranty, including parts and labor through 11/11/2026, and you should not need to purchase a first-year warranty. Your feedback about industry standards and transparency is very important, and we will be sure to pass it along to our teams so we can continue improving the customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432.
Special Holiday hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback. Have a wonderful rest of your day! - Maico
We also want to reassure you that your unit is currently covered under the manufacturer’s warranty, including parts and labor through 11/11/2026, and you should not need to purchase a first-year warranty. Your feedback about industry standards and transparency is very important, and we will be sure to pass it along to our teams so we can continue improving the customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432.
Special Holiday hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback. Have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does what it needs to do
on November 30, 2025
Posted by: Smas23
[This review was collected as part of a promotion.] No complaints other than the annoying beeps when the food is done so I just turned the beeps off
Written by a customer while visiting frigidaire.com
Customer Rating
5
I hope it lasts awhile this time
on November 30, 2025
Posted by: Art6768Hh
[This review was collected as part of a promotion.] Bought our hom in 2019.By 2025 the microwave had quit working.We like it but the first one only lasted 5 years.I hope this one lasts few more years Lol
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 1, 2025
Hello Art6768Hh!
Thank you for your feedback! We’re glad to hear you like your Frigidaire Over-The-Range Microwave and appreciate your humor. We hope this replacement serves you well for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for your feedback! We’re glad to hear you like your Frigidaire Over-The-Range Microwave and appreciate your humor. We hope this replacement serves you well for many years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 30, 2025
Posted by: KMW88
[This review was collected as part of a promotion.] Love this microwave!
Written by a customer while visiting frigidaire.com
Customer Rating
4
No On/Off button for Turntable
on December 1, 2025
Posted by: JStiff
[This review was collected as part of a promotion.] We love the new microwave, with the exception that it did not come with a button for turning the Turntable off. This makes heating a larger rectangle dish an issue since there is no rack to "straddle" the Turntable glass allowing it to rotate without rubbing the bottom of a casserole dish.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 3, 2025
Thank you for sharing your feedback, JStiff! We’re glad to hear that you’re enjoying your new microwave. We also appreciate your comments regarding the turntable feature. We understand how the absence of an option to turn the turntable off can make heating larger dishes more challenging, and your insight is valuable as we continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your microwave!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your microwave!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good quality for your money
on December 2, 2025
Posted by: Gio Fer
[This review was collected as part of a promotion.] Usually I don't do reviews, but this item I really liked. It is a "problem solver" appliance. If you have a tight kitchen layout with a wall immediately to the left of your range, this microwave is a top-tier recommendation due to its zero-clearance hinge. Even without that constraint, it remains a strong contender due to its quiet motor and convenient filtration system. However, if you rely heavily on advanced sensor cooking or have a very dimly lit kitchen, you might miss the higher end models. Doesn't have humidity sensors and the numbers are hard to see in low light. For the price, it is the best you can find
Response from frigidaire.comBy John, Online Outreach Specialist, December 2, 2025
Hello, Gio Fer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our New Microwave
on December 2, 2025
Posted by: Roger355
[This review was collected as part of a promotion.] Our new microwave is a perfect for our kitchen. It operates quietly and efficiently. Such an improvement in design and quality.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 3, 2025
Hello Roger355!
Thank you for sharing your experience! We’re delighted to hear that your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOS1846BD) is a perfect fit for your kitchen and that you’re enjoying its quiet and efficient operation. It’s wonderful to know that the design and quality have made such a positive difference. We truly appreciate your feedback and hope it continues to serve you well!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience! We’re delighted to hear that your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOS1846BD) is a perfect fit for your kitchen and that you’re enjoying its quiet and efficient operation. It’s wonderful to know that the design and quality have made such a positive difference. We truly appreciate your feedback and hope it continues to serve you well!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com