Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Average customer rating
4.8
(2,673 Reviews)
Rating breakdown 2,673 reviews
5 Stars
2,228
4 Stars
379
3 Stars
40
2 Stars
17
1 Star
9
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with PureAir Filter - Black
Customer Rating
5
Quiet operation, excellent operation and size.
on February 27, 2026
Posted by: Ahakee
[This review was collected as part of a promotion.] I am very happy with this new microwave. It runs amazingly quiet, has a large interior capacity and the LED light inside provides excellent viewing.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for your fantastic feedback! We’re so glad to hear that you’re happy with your new 1.8 Cu. Ft. Over-The-Range Microwave. It’s great to know that it runs quietly, offers a spacious interior, and the LED lighting provides excellent visibility. We truly appreciate you taking the time to share your experience!
If you ever have any questions or need further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
If you ever have any questions or need further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 27, 2026
Posted by: Suncoast
[This review was collected as part of a promotion.] Works great and looks very nice. The only issue is when popping popcorn or melting butter, it sparks inside. We have to shut it off. Quickly and restart. I read using with a cup of water to help absorb some of the energy, haven't tried yet so don't know if that would be a solution or not! Other than that, it works great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 2, 2026
Hi Suncoast!
Thank you for sharing your feedback. We’re glad to hear your appliance works great and looks nice in your kitchen!
However, sparking inside the microwave when popping popcorn or melting butter is not expected behavior. This can sometimes happen if there is metal (including foil twists, metallic trim on packaging, or certain dishware with metallic accents) or food splatter buildup inside the cavity. We recommend stopping use for now and checking that you’re using microwave-safe cookware only, ensuring the waveguide cover is clean and intact, and wiping down the interior to remove any grease or residue that could cause arcing.
Using a cup of water can sometimes help balance energy when heating very small items, but sparking should not occur during normal operation. For safety, we’d like to have this looked into further. Please connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can properly assist you.
We’re here to help!
— Reed
Thank you for sharing your feedback. We’re glad to hear your appliance works great and looks nice in your kitchen!
However, sparking inside the microwave when popping popcorn or melting butter is not expected behavior. This can sometimes happen if there is metal (including foil twists, metallic trim on packaging, or certain dishware with metallic accents) or food splatter buildup inside the cavity. We recommend stopping use for now and checking that you’re using microwave-safe cookware only, ensuring the waveguide cover is clean and intact, and wiping down the interior to remove any grease or residue that could cause arcing.
Using a cup of water can sometimes help balance energy when heating very small items, but sparking should not occur during normal operation. For safety, we’d like to have this looked into further. Please connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can properly assist you.
We’re here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 28, 2026
Posted by: NAEC70
Great Appliance
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 3, 2026
Hi there, NAEC70! Thank you for your feedback! We’re so glad to hear that you’re enjoying your Frigidaire appliance. Your support and kind words mean a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New microwave
on February 28, 2026
Posted by: LikeReally
[This review was collected as part of a promotion.] We are enjoying our new microwave. You don’t realize how much you use it, until you don’t have it. We had a different brand prior to this and tried to replace it with the same brand. Unfortunately, we had problems from the get go….fan was bad, new fan didn’t fit (really?) and what we needed, they didn’t make! (really…again!!) Two months into this purchase, we decided on Frigidaire. Works, is quiet and exactly what I wanted.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for sharing your feedback on your 1.8 Cu. Ft. Over-The-Range Microwave. We’re so glad to hear that it’s been working well for you!
We understand how frustrating it can be to deal with issues from a previous microwave, especially when it doesn’t meet expectations or fit your needs. We’re thrilled that you decided to go with Frigidaire and that it’s exactly what you wanted—quiet, reliable, and functional.
We truly appreciate your trust in our brand, and we hope your new microwave continues to perform well and makes your kitchen tasks easier. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand how frustrating it can be to deal with issues from a previous microwave, especially when it doesn’t meet expectations or fit your needs. We’re thrilled that you decided to go with Frigidaire and that it’s exactly what you wanted—quiet, reliable, and functional.
We truly appreciate your trust in our brand, and we hope your new microwave continues to perform well and makes your kitchen tasks easier. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
budget friendly over the range microwave
on February 28, 2026
Posted by: jfksr
[This review was collected as part of a promotion.] Microwave was easy to install...supplied pattern sheets worked great...only negative is the fan on low speed is noisy
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi jfksr! Thank you for sharing your experience with us! We’re so glad to hear that your new microwave was easy to install and that the supplied pattern sheets worked well for you.
We also appreciate you mentioning the noise from the fan on low speed. We understand how that could be a bit of a concern. If you'd like, our customer service team can assist with troubleshooting or offer suggestions to reduce the noise. Please feel free to reach out anytime!
We’re happy to know that overall, the microwave is meeting your needs, and we truly appreciate your feedback. If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate you mentioning the noise from the fan on low speed. We understand how that could be a bit of a concern. If you'd like, our customer service team can assist with troubleshooting or offer suggestions to reduce the noise. Please feel free to reach out anytime!
We’re happy to know that overall, the microwave is meeting your needs, and we truly appreciate your feedback. If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 28, 2026
Posted by: Hoser1
[This review was collected as part of a promotion.] We are very pleased with the performance of the microwave, its power and bright appearance in our kitchen. The controls are intuitive, fanbis effective, but not overly loud like our old one was.
We love it!
We love it!
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 2, 2026
Hi, Hoser1! Thank you for sharing such a wonderful review! We’re delighted to hear that your Frigidaire Over-The-Range Microwave is delivering strong performance, reliable power, and a bright, attractive look in your kitchen. It’s also great to know that you find the controls intuitive and that the fan operates effectively without being overly loud. We truly appreciate your love for the product and your feedback!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Claven
[This review was collected as part of a promotion.] Works great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi Claven,
Thank you so much for sharing! We’re happy to hear your over-the-range microwave is working great and meeting your expectations. That’s exactly what we love to hear.
If you ever have any questions or need assistance down the road, feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Thank you so much for sharing! We’re happy to hear your over-the-range microwave is working great and meeting your expectations. That’s exactly what we love to hear.
If you ever have any questions or need assistance down the road, feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Old vs New
on March 2, 2026
Posted by: Dorito
[This review was collected as part of a promotion.] My microwave was so old it was almost useless. How long I would microwave something was a crap shoot. Now that I have my new Frigidaire I remember why I bought one in the first place. I went for the Frigidaire brand because of the reliability of past appliances.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 4, 2026
Hi there. Thank you for sharing your experience! We’re so glad to hear that your new microwave is delivering the reliable performance you were looking for. It’s wonderful to know that your past positive experiences with Frigidaire appliances gave you confidence to choose us again.
We truly appreciate your loyalty and are happy your new microwave is making cooking simple and predictable once more!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate your loyalty and are happy your new microwave is making cooking simple and predictable once more!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com