Customer reviews from Panasonic
Panasonic - KX-TGFA97S Cordless Expansion Handset for KX-TGF94x and KX-TGF97x Series Cordless Phone Systems - Silver
Average customer rating
4.8 out of 5
4.8
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
2 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Panasonic - KX-TGFA97S Cordless Expansion Handset for KX-TGF94x and KX-TGF97x Series Cordless Phone Systems - Silver
Customer Rating
4 out of 5
4
Handset call block
on September 20, 2024
Posted by: Anonymous
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
Love call block feature. Handset says power outage sometimes; no outage
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic-CTeam PanasonicSeptember 23, 2024
Hello. Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. If you receive that error code, please confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. Also, this can happen if the handset has lost communication with the base unit. Ensure that the handset is moved closer to the base unit and try again. Furthermore, we advise unplugging the base unit’s AC adaptor to reset the unit, then reconnecting the adaptor and trying again. If the same error code still appears, the handset’s registration may have been canceled and you need to re-register the handset with MENU #130. Hope this helps!
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Extra phone.
on December 11, 2024
Posted by: Anonymous
Verified Purchase:Yes
I'm very pleased with the phone. Once I got the extender, it's fantastic. Thanks so much for your support and assistance.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - STeam PanasonicDecember 12, 2024
We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
1
on March 17, 2025
Posted by: XY
i bought the handset on 3/17/25, hope it wiill be ok
Response from PanasonicBy Team Panasonic - STeam PanasonicMarch 18, 2025
Hello! Thank you for your 5-star review, we deeply appreciate it! We are glad to hear that you were interested in the handset. We hope it will serve you well for many years to come.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
So happy with my purchase.
on April 2, 2025
Posted by: Kaylee
Verified Purchase:Yes
I am very satisfied with my purchase. The phones work well. Easy to read and program. Great sound. Particularly like that it announces callers, so you don’t have to run to the phone to see if you need to answer. Also, call block is something I wouldn't have asked for, but am glad it's included.
Response from PanasonicBy Team Panasonic - STeam PanasonicApril 2, 2025
Hi Kaylee! We appreciate your 5-star rating! Thank you for sharing your positive experience with us. We're thrilled to hear that you're satisfied with your purchase and that the phones are working well for you. It's great to know that the caller announcement feature and call blocking have added value to your experience.
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
batteries included?
on July 25, 2025
Posted by: paul
Does say if batteries are included. I bought batteries to be sure.
Response from PanasonicBy Team Panasonic - FTeam PanasonicJuly 28, 2025
Hi Paul! Thank you for the great rating and for taking the time to leave a comment! We appreciate your initiative in being prepared with extra batteries. Our handset models do include batteries, but we’ll take your feedback as a reminder to make that information clearer. We're glad you're enjoying your new phone system!
Written by a customer while visiting Panasonic