Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Twin - White
Average customer rating
4.5
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
350
4 Stars
36
3 Stars
27
2 Stars
18
1 Star
21
86%of customers recommend this product.
(
221 out of
256)
Customer Reviews for Tuft & Needle - Original Mattress - Twin - White
Posted by: Linechief4
from Drums, PA
Gender:Male
Verified Purchase:Yes
Best sleep I have had in years!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Laura F.
from New roads, Louisiana
Gender:Female
Verified Purchase:Yes
This mattress was recommended by a friend. It’s firm and very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KB in Maine
from Maine
Verified Purchase:Yes
I thought I should get the original and then return for mint if I didn’t like it so as to not waste money. It was a hassle to do it and I should have started with the mint. The original is too firm and the jury is still out on the mint.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, June 23, 2023
Hi KB! Thank you for your candid feedback, we're sorry to hear the Original mattress was a bit too firm for comfort. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If your new Mint Mattress still feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! Thanks again for sharing your experience, let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: Angela M
Gender:Female
Verified Purchase:Yes
A family member recommended ths mattress for our guest room and it did not disappoint. Fast deliver, was super easy to follow instructions and set up. Mattress has a perfect level of softness. We are happy with purchase!
Written by a customer while visiting Tuft & Needle
Posted by: Justright
from New York NY
Gender:Male
Verified Purchase:Yes
“Soft on top of firm” is a perfect description of the mattress. I am a side & back sleeper and it works well for me.
Written by a customer while visiting Tuft & Needle
Posted by: Kurt tries foam
Verified Purchase:Yes
We ordered the “Original” mattress direct from the factory on 5/17/2023. It was delivered to our home in Vermont on 5/18/2023. The next day! It was easy to get the box up our tight stairway that no queen size mattress could possibly fit. We have only slept on it a few times, but first impressions are good.
Written by a customer while visiting Tuft & Needle
Posted by: Sandy and Dixie
Gender:Female
Verified Purchase:Yes
Easy delivery gave updates on shipping and very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Henry J
from Lindale tx
Gender:Male
Verified Purchase:Yes
Looking for twin xl just like my king
Found it, bought it and love it 🤗
Better than my wife’s puffy mattress
That costs more 😩
Found it, bought it and love it 🤗
Better than my wife’s puffy mattress
That costs more 😩
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle