Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Cal King - White
Average customer rating
4.5
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
350
4 Stars
36
3 Stars
27
2 Stars
18
1 Star
21
86%of customers recommend this product.
(
221 out of
256)
Customer Reviews for Tuft & Needle - Original Mattress - Cal King - White
Posted by: Alaskan Mommy
from Alaska
Gender:Female
Verified Purchase:Yes
The boys love their comfy bed. Overall this is a mattress worth buying!
Written by a customer while visiting Tuft & Needle
Posted by: arts&crafts
Verified Purchase:Yes
The packaging of the bed frame was amazing. I've never seen such well thought out packaging, I don't want to throw it away. It's gotta be good for some reuse. One upgrade would be to include pads on bottom of frame to protect a bare floor.
The mattress is good too : )
The mattress is good too : )
Written by a customer while visiting Tuft & Needle
Posted by: Jesus O
from Northridge, CA
Gender:Male
Verified Purchase:Yes
Reliably comfortable. Always our go-to brand and sound asleep because of Tuft and Needle!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: T&N Reviewer
from Chicago, IL
Gender:Male
Verified Purchase:Yes
Comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Brittany B
from Austin TX
Gender:Female
Verified Purchase:Yes
I love this mattress. I recently moved and knew I needed something convenient (straight to my door) arrived quickly. And immediately comfortable. Such a good brand. My last one I had for 7 years and could have continued but moved without much ability to take bigger items so I decided I’d buy a new one.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Doug S
from WA state
Gender:Male
Verified Purchase:Yes
Superb mattress, our THIRD!
High quality top to bottom.
High quality top to bottom.
Easy ordering process, quick and orderly shipping process. Arrived on time.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: K-sizzle
from North Carolina
Gender:Female
Verified Purchase:Yes
It’s really comfortable! Has terrible edge support, though. I like that it is not memory foam, makes moving around comfortable and smooth. It’s not extremely firm, the top layer is squishy, but I don’t feel like I’m sinking in any weird way. I’ve been sleeping great! Partner loves the bed. It took a good day to fully expand, we had it in the box for about a week. We both sleep on our back and love it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Natalie4567
from Columbus, OH
Gender:Female
Verified Purchase:Yes
I ordered a tuft and needle bed for my son about 3 years ago and had a good experience. I tried to order the same bad for my daughter. I thought I ordered the same bed as before. We received the mattress and the chemical smell overwhelmed the room. I noticed a tag that mentioned polyurethane, which was strange because all of the literature on the website said it was a “clean” mattress. It has been around a month of having the mattress and the chemical smell is still lingering. When my daughter wakes up, her hair still smells like polyurethane. I would have never ordered this mattress had I know the chemical smell and exposure. So sad and misleading.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2024
Hi there Natalie! Thank you for sharing your experience with your T&N Original Mattress. We're sorry to hear that it gave off an odor, the mattress is made from freshly poured foam and can have a slight smell but it should dissipate rather quickly. With that said, if it still carries that odor, feel free to reach out to our Customer Experience Team and we can guide you from there. Thank you again for your honest feedback and please let us know if we can assist moving forward! We've got your back!
Written by a customer while visiting Tuft & Needle