Customer reviews from frigidaire.ca
Frigidaire - 50 Pint Dehumidifier with Built-In Pump - White
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
20
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
4
85%of customers recommend this product.
(
23 out of
27)
Customer Reviews for Frigidaire - 50 Pint Dehumidifier with Built-In Pump - White
Customer Rating
5
Quiet and effective!
on September 19, 2024
Posted by: wolfeisland
Our basement's normal humidity level runs around 75% or so. Our previous dehumidifier was unable to bring it down to even a 55% level but this Frigidaire dehumidifier brings it down to a consistent 45% and it does so quietly. Bonus points for the built-in pump that lets me keep the dehumidifier on the basement floor instead of on an elevated stand to enable drainage to the basement sump pit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Same error as everyone else - it’s dead.
on July 21, 2025
Posted by: Unrealdonald
I’ve got the same EC error code detailed below by many others. It’s now garbage. Given this often happens within 2-4 years post purchase, the well above industry rate that it happens to this product, and that Frigidaire has knowingly changed and downgraded the warranty from 5 years to 1year around the time this launched - I’d suggest some below board operating practices are at play.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 22, 2025
Thank you for taking the time to share your experience. We're truly sorry to hear about the EC error code and your concerns—this isn’t the experience we want for our customers.
We’d appreciate the opportunity to review this further and see how we can help. Please reach out to us via live chat at Frigidaire.ca or by calling 1 (800) 265-8352. We're here to support you and committed to addressing your concerns.
- Reed
We’d appreciate the opportunity to review this further and see how we can help. Please reach out to us via live chat at Frigidaire.ca or by calling 1 (800) 265-8352. We're here to support you and committed to addressing your concerns.
- Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great unit!
on November 27, 2020
Posted by: GregK
Bought this to replace an aging dehumidifier in our basement. Really like the features. The built in pump is great! No more attending to the reservoir and dumping. The fact that it's on casters makes it easy to move. Manual is very easy to understand. I had this plugged in and operating in a half hour.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Worked great for 13 months
on August 14, 2021
Posted by: larryW
Worked exactly as expected, until it didn't. The fan was quiet, the pump worked perfectly to drain the unit. Then the fan motor seized and overheated. Sure glad it didn't cause a fire like the recalled units.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
All the features you need
on August 23, 2021
Posted by: Bud 61
This dehumidifier has all the features you need. I bought this model because it has a pump feature that I really like.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great feature, flexible settings.
on January 24, 2023
Posted by: Sparxx7414
So far the unit has been working well. Dampness in basement has gone. Does not seem to be working hard to keep humidity level in check.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Happy
on January 28, 2023
Posted by: Jovan
For now works good.
Taking a lot water very fast and it is not too noisy.
Taking a lot water very fast and it is not too noisy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Looks good
on March 8, 2023
Posted by: Ciderjoe
Have not used it yet but it shipped fast and looks good.
Written by a customer while visiting frigidaire.ca