Customer Reviews for LG - gram 17” Laptop - Intel Evo Platform 13th Gen Intel Core i7 with 16GB RAM - 1TB NVMe SSD - Black
Customer Rating
5
Everyone should buy this laptop
on June 24, 2023
Posted by: LG 17 inch gram
from Oakland
[This review was collected as part of a promotion.] This is the best laptop I have ever had. It is incredibly light, fast, and beautiful!
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
ITS BIG ITS LIGHT AND IT MAKES ME HAPPY!!!
on November 17, 2023
Posted by: IYKYKCT
from WEST HAVEN CT
[This review was collected as part of a promotion.] i WANTED TO ALLOW OTHERS TO KNOW THAT I AM VERY PLEASED WITH MY LG GRAM 17 INCH LAPTOP WITH THESE SPECS! I AM JUST AMAZED HOW FAR THESE DEVICES HAVE PROGRESSED- I WOULD HAVE NEVER EVEN CONSIDERED A 17 INCH IF IT WERE NOT FOR THIS LG GRAM. I HAVE HAD A HUGE BEHEMOTH BEFORE AND COULD NOT GET RID OF IT FAST ENOUGH ! I REALLY LOOK FORWARD TO OPENING IT AND USING IT. SET UP WAS VERY FAST , IT TOOK A FEW MINUTES TO PERFORM ALL OF ITS UPDATES AND WINDOWS UPDATES BUT IT WAS MINOR. VERY LIGHT VERY STRONG QUIET RESPONSIVE .I DID NOT BUY THIS TO GAME AND I AM NOT A VIDEO CONTENT CREATOR OR A PHOTOGRAPHER . i USE IT FOR HOME , OFFICE WATCHING VIDEOS SURFING THE NET MICROSOFT OFFICE ETC . SOME MAY SAY ITS OVER KILL FOR THOSE TASKS?? NOT IF YOU WANT A OPEN AND GO EXPERIENCE !! i WANT ZERO HASSLE I WANT FAST AWAKE FROM SLEEP AND WICKED FAST INTERNET PAGES LOADED ! i HAVE ALL THAT AND MORE WITH THIS MACHINE. FOR YEARS I BOUGHT USED AND REFURBISHED LAPTOPS TO JUST SERVE THE PURPOSE - DO YOUR SELF A FAVOR GET THIS ONE AND BE AS HAPPY AS A BUG IN A RUG . CANT GO WRONG. IT JUST WORKS!! ITS DISPLAY IS CLEAN AND BRIGHT VERY RESPONSIVE, CHARGES FAST, LASTS A LONG TIME FINALLY A MACHINE THAT DOES WHAT IT SAYS
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Not a good machine, CR was wrong
on January 25, 2024
Posted by: EWitz
from Westchester, NY
[This review was collected as part of a promotion.] Laptop always overheats during use longer than 10 minutes, I had to add a Targus fan to keep it working. Also the WiFi adapter is lousy; about 40% of the time I have to reinitiate the WiFi adapter otherwise no WiFi .
I really miss the dependably Dell I had at work!
Pros: camera
Quality
3
Features
3
Value
2
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 30, 2024
Hey there! Our goal is to offer top-notch products. We're here to collaborate with you and find the best possible solution! Feel free to reach out to us privately on social media at @LGUSSupport, providing your contact details and the model and serial number of the LG Gram. We will then delve deep into resolving your issue. ~Rita
I am so very happy with my new computer. I didn't even know LG Made computers, so I was hesitant. Read reviews and they were all good. I had been looking for over a year and could not find a computer that meets my criteria or my price range. I was floored when I found the one. Loving it and it works great!
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
I brought two weeks ago and I’m already in love! The laptop is sleek and fast. Although I’ll use it primarily for school, it can also handle games. Just don’t expect 100 fps.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good Features but Lacking Others
on September 12, 2024
Posted by: BobH76
I have owned for 3 weeks, upgraded to Windows Pro.