[This review was collected as part of a promotion.] I am very happy with my new laptop. It came with PCmover which was a great surprise. It transferred everything from my old laptop with no issues. There was very little bloatware. The only issue I'm having is getting the brightness set to where I want it. I need to find the right balance between the blue light filter and the brightness level. I love the numeric keypad on the right side of the keyboard. It is very light weight which is a huge plus for me because I take it back and forth to the library.
I had a previous laptop with a 15’6 screen and for some reason it is bigger than the new LG Gram I received. Con: The screen is so small that it was a challenge using it. I was unable to really enjoy all the features that were included in this laptop. So while features were high, the screen size was a zero for me Pro: Lightweight, touchscreen, that includes a keyboard that appears on the screen for numbers. I ended up returning it because the features couldn’t outweigh the screen size for me. It may not affect others but it affected me.
Pros: Quality, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy Rita, Social/LG, June 9, 2023
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback for your LG Gram is especially important to us and your concerns will be shared with our product teams. We would also love for you to share this on our LG feedback page:https://www.lg.com/us/support/feedback. ~Rita
Written by a customer while visiting lg.com
Customer Rating
4
Good computer
on July 29, 2024
Posted by: Ss04
from Shelby, nc
[This review was collected as part of a promotion.] The computer has been running well with no issues. Easy to get on Wi-Fi and use websites.