Customer reviews from lg.com
LG - gram 15 Laptop - Intel Evo Platform 13th Gen Intel Core i7 with 32GB RAM - 1TB NVMe SSD - Black
Average customer rating
4.3 out of 5
4.3
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
Best Buy Privacy Policy
Customer Reviews for LG - gram 15 Laptop - Intel Evo Platform 13th Gen Intel Core i7 with 32GB RAM - 1TB NVMe SSD - Black
Customer Rating
5 out of 5
5
Better than Microsoft Surface Pro!
on September 18, 2023
Posted by: DanielKim
from Little Neck, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was super light and fast!
And even this laptop does not get hotter no matter how long I used it!
Super awesome laptop and way excellent and better than Microsoft Surface Pro!
Pros: Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Light weight, easy set-up and transfer.
on November 5, 2023
Posted by: SueYam
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with my new laptop. It came with PCmover which was a great surprise. It transferred everything from my old laptop with no issues. There was very little bloatware. The only issue I'm having is getting the brightness set to where I want it. I need to find the right balance between the blue light filter and the brightness level. I love the numeric keypad on the right side of the keyboard. It is very light weight which is a huge plus for me because I take it back and forth to the library.
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Smaller than it seems
on June 8, 2023
Posted by: SAMTO49
Verified Purchase:Yes
I had a previous laptop with a 15’6 screen and for some reason it is bigger than the new LG Gram I received.
Con:
The screen is so small that it was a challenge using it. I was unable to really enjoy all the features that were included in this laptop. So while features were high, the screen size was a zero for me
Pro:
Lightweight, touchscreen, that includes a keyboard that appears on the screen for numbers.
I ended up returning it because the features couldn’t outweigh the screen size for me. It may not affect others but it affected me.
Pros: Quality, Performance
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy RitaSocial/LGJune 9, 2023
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback for your LG Gram is especially important to us and your concerns will be shared with our product teams. We would also love for you to share this on our LG feedback page:https://www.lg.com/us/support/feedback. ~Rita
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Good computer
on July 29, 2024
Posted by: Ss04
from Shelby, nc
[This review was collected as part of a promotion.] The computer has been running well with no issues. Easy to get on Wi-Fi and use websites.
Pros: ease of use, battery, Performance
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com