Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Full - Multi
Average customer rating
4.3
(36,870 Reviews)
Rating breakdown 36,870 reviews
5 Stars
24,296
4 Stars
5,243
3 Stars
3,305
2 Stars
1,761
1 Star
2,265
Customer Reviews for Nectar - Classic Mattress - Full - Multi
Customer Rating
5
Best mattress ever!!
on February 16, 2022
Posted by: Trinity B.
I am in love with my nectar mattress. I’ve had it for almost a year and a half and my husband and I both love it. We sleep so well, honestly have never gotten better sleep in my life! 10/10 recommend this mattress to everyone! (Don’t waste your money on the foundation though, it’s trash).
Written by a customer while visiting Nectar Sleep
Customer Rating
5
great purchase
on February 17, 2022
Posted by: DANIEL P.
great purchase
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Poor business practices
on February 17, 2022
Posted by: Tim N.
My wife and I needed a bed that would help with back and side sleep. Nectar was highly reviewed so we went all out. (I mean, why not with a 365 night trial) There was by no means anythiing wrong with the mattress (we even got the adjustable base) but it was too soft for us and we wanted to change it out. I initiated the return process so we could keep looking. The nice thing about Nectar is it is part of a parent company called residenthome. They have a lot of other mattress companies so we were going to keep it going until we found something we liked. the return process was a little time consuming. They wanted pictures, asked questions and then needed to schedule a pickup service. The reason i'm not so happy about this is that when I started the return process I was within 60days of the purchase - when the return process was completed I was beyond the 60days of purchase. The reson this is important is because Nectar starts pro-rating everything after 60days -so you don't really get a 365 night trial. So when i requested the refund it wasn't the whole amount. They appogized but could do nothing about it. This sucks. Be careful when dealing with these folks as the night trial guarantee coomes with a price.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Non lasting support
on February 18, 2022
Posted by: Linda
So a year and a half ago my son purchased the bed , pillows, sheets and frame king sized for me as a gift. Within that year the mattress support slowly diminished, making it hard to get comfortable because you can feel the wood beams. I tried adjusting the legs but nothing is working. I now have a bed that I don’t use and can’t return. What a waste of good money and space. I read the reviews and thought this was a great bed from a good company for me but when I contacted the customer service people, they said it’s past my year for the return and that I would need to take a picture of just about every angle using something to show wear and how can I prove the bed has gotten thin enough to feel the wood?! Insane and poor service. I gave 3 stars cause the pillows are nice and the frame is modern and sleek.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Worst mattress & service ever
on February 18, 2022
Posted by: Brenda A.
By far the WORST mattress AND service ever. Bought two in November 2021, have ben trying to return since then. They won’t return calls, they won’t respond to emails, the won’t respond to returns email.
This mattress STINKS.....after three months it’s still chokes me to get near it...... if you have allergies, asthma, heart issues, or any breathing problems stay AWAY from this mattress.... it will kill you. I’ve had it in our office warehouse (which is climate controlled) since November and it still ‘STINKS’.
This mattress STINKS.....after three months it’s still chokes me to get near it...... if you have allergies, asthma, heart issues, or any breathing problems stay AWAY from this mattress.... it will kill you. I’ve had it in our office warehouse (which is climate controlled) since November and it still ‘STINKS’.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Defective mattress - Twice!
on February 18, 2022
Posted by: Beth B.
I ordered a king mattress and it was delivered and defective. It did not lay flat and it appeared some of the foam was stuck together. Nectar shipped a replacement mattress - same problem! I have now asked for a full refund and for Nectar to dispose of my now 2 Defective mattresses in my bedroom. I purchased a bed from them about 5 years ago with no problem but their quality and service has gone downhill. I do not recommend this mattress or company.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Sleeps awesome. :zzz:
on February 19, 2022
Posted by: Mendy L.
Sleeps awesome. :zzz:
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Queen Size Nectar
on February 19, 2022
Posted by: Kristen
Love this mattress! We’ve slept on it for about two weeks now. The first few nights were a little sleepless due to the difference in the memory foam from our old mattress. After the adjustment period, I can say this is the best sleep I’ve ever gotten. I usually wake up multiple times to roll over or adjust by body. I’m a side sleeper and this mattress is perfect for that. My husband is a very hot sleeper and hasn’t had any issues with this mattress. We love it! Can’t wait to get our adjustable base delivered, it will be the icing on the cake!
Written by a customer while visiting Nectar Sleep