Customer Reviews for Nectar - Classic Mattress - Full - Multi
Customer Rating
1
Pathetic
on October 17, 2021
Posted by: Katie
I have had nothing but continued issues with this company. First they provided me with a faulty bed frame (queen size) which arrived relatively quickly. However I had to wait for almost 3 months to receive the mattress after the frame and other accessories were delivered. I understood that with the pandemic the supply chain is messed up and things out of our control happen. However, once the mattress arrived and I was able to use the frame I almost immediately had the support legs buckle under my mattress. I then reached to customer support for help. They told me I could not return or get a refund for the faulty bed frame because my 50 night sleep trial had passed…. It passed before I even got the mattress so how could I have even begun the trial??? Then once I gave in and had the company send a replacement frame THEY DIDNT EVEN SEND ALL THE PARTS OF THE FRAME. Further, the company clearly knows the original frames they sold were faulty because they sent a completely different frame to replace the old one. And yes the new designed bed frame is the frame they did not include all of the parts for. So now, I am stuck with 2 bed frames I cannot use because of this company’s incompetence and inability to own up to their faults. I DO NOT RECOMMEND BUYING FROM THIS COMPANY, THEY ARE UNPROFESSIONAL AND UNHELPFUL.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Amazing mattress! Makes it hard
on October 17, 2021
Posted by: Lina V.
Amazing mattress! Makes it hard to get out of bed
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Comfortable very nice
on October 17, 2021
Posted by: Jacquelyn v.
Comfortable very nice
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Pretty bad
on October 17, 2021
Posted by: Arun G.
The mattress is kind of soft and causing back issues. I most probably will be returning it and going for another brand
Written by a customer while visiting Nectar Sleep
Customer Rating
5
NA
on October 17, 2021
Posted by: Adam R.
NA
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Super comfy
on October 17, 2021
Posted by: Aubrey P.
Super comfy
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Really like the mattress but
on October 17, 2021
Posted by: Donna H.
Really like the mattress but it doesn’t fit the king size sheets. It isn’t tall enough so the sheets are really baggy.