Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Full - Multi
Average customer rating
4.3
(36,870 Reviews)
Rating breakdown 36,870 reviews
5 Stars
24,296
4 Stars
5,243
3 Stars
3,305
2 Stars
1,761
1 Star
2,265
Customer Reviews for Nectar - Classic Mattress - Full - Multi
Customer Rating
3
Shipping time is misrepresented on the Website
on April 23, 2021
Posted by: Patrick B.
Ordered this King size mattress to replace a Queen size Puffy mattress, that we loved by the way. We just wanted something bigger. Relocated the Puffy to another room in the house.
The mattress took a month to arrive from the date of purchase. The website said it would arrive in 4-7 business days. I would have ordered from Puffy instead had I known it would take so long. We had guests who we had planned on having a week after the supposed 4-7 days. They ended up sleeping on an air mattress instead of our old Puffy as we had planned. Not the end of the world, but not the impression we wanted to give off with our guests either.
The customer service throughout the ordeal was subpar. Nobody could give me a firm answer as to why it was delayed, or when we could expect it to ship. It was very frustrating.
The mattress itself is ok. Not quite as firm as the Puffy brand we've enjoyed the last couple of years. We will continue to try it out and decide later if we will keep it or not.
The mattress took a month to arrive from the date of purchase. The website said it would arrive in 4-7 business days. I would have ordered from Puffy instead had I known it would take so long. We had guests who we had planned on having a week after the supposed 4-7 days. They ended up sleeping on an air mattress instead of our old Puffy as we had planned. Not the end of the world, but not the impression we wanted to give off with our guests either.
The customer service throughout the ordeal was subpar. Nobody could give me a firm answer as to why it was delayed, or when we could expect it to ship. It was very frustrating.
The mattress itself is ok. Not quite as firm as the Puffy brand we've enjoyed the last couple of years. We will continue to try it out and decide later if we will keep it or not.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Comfy
on April 24, 2021
Posted by: Enrique T.
The matress is awesome!
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Delivery amd communication
on April 24, 2021
Posted by: Dennis
I recieved headboard and frame with in a week along w sheets and pillows, which was great, but my mattress estimated ship date has changed 3 times now! Ordered a month ago amd still hasnt shipped, when i sent an email asking about my order there was never a response. Im excited for the mattress to come but no idead when that will be!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Nectar Mattress and Headboard and frame are awesome
on April 24, 2021
Posted by: Mark C.
I was expecting to be disappointed, but I was pleasantly surprised at the high quality and value and ease of assembly.
It took a few weeks to get the mattress after the headboard and frame arrived,because there is high demand.
When it did arrive it was up and ready for bed that night , no weird smells, no creaking frame.. a very solid buy
It took a few weeks to get the mattress after the headboard and frame arrived,because there is high demand.
When it did arrive it was up and ready for bed that night , no weird smells, no creaking frame.. a very solid buy
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Bed is a bit warm,
on April 24, 2021
Posted by: David L.
Bed is a bit warm, I need it to breathe better. I have the mattress topper on and I'm wondering if that is the cause.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Matress
on April 25, 2021
Posted by: Andres o.
Great! Getting a good night sleep everynight!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Quality mattress & quick delivery
on April 25, 2021
Posted by: Joseph A.
Maybe a little too firm for side sleepers, but a very comfy mattress. I would not hesitate to buy again.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Wayyyyyy too firm for me
on April 25, 2021
Posted by: LAINE J.
Wayyyyyy too firm for me
Written by a customer while visiting Nectar Sleep