Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Full - Multi
Average customer rating
4.3
(36,870 Reviews)
Rating breakdown 36,870 reviews
5 Stars
24,296
4 Stars
5,243
3 Stars
3,305
2 Stars
1,761
1 Star
2,265
Customer Reviews for Nectar - Classic Mattress - Full - Multi
Customer Rating
5
KNewhart
on October 4, 2022
Posted by: KNewhart
I want to update a previous review I posted when I was very very unhappy with Nectar customer service. They read my review and promptly took action. So reviews matter! In the past week they have contacted me and are sending 2 new mattresses to me to replace ours which did not inflate properly. I want to thank Izzy for all her help!! We love their mattresses, have bought several now and normally customer service has been great. Not sure this time why it took a while to get to the right decision makers, but Nectar customer service has redeemed themselves! Thank you!!!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Good Mattress
on October 4, 2022
Posted by: Kane L.
I bought this mattress years ago. My significant other likes the Nectar so I will give it 4/5. I did not like it as it made my lower back pain as a side sleeper much worse.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great Mattress
on October 5, 2022
Posted by: Hugo R.
My sleeping has improved and I feel the most comfort I've felt compared to most other mattresses I've had.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Impressed
on October 5, 2022
Posted by: Skip F.
This may seem like a strange review, but I wanted to relay our experience with NECTAR. We purchased a Nectar Premium Bundle.
The purchase process was very easy, the delivery was prompt, and everything was as it should be.
The mattress itself is VERY well made, wonderful materials and very tight construction.
The purchase process was very easy, the delivery was prompt, and everything was as it should be.
The mattress itself is VERY well made, wonderful materials and very tight construction.
As for us, we found the mattress to be too soft (We are both overweight and i believe this is the main factor in that).
We contacted Nectar to address this and they immediately (Not kidding) sent us a topper for the mattress.
We still found it to be too soft.
We contacted Nectar to address this and they immediately (Not kidding) sent us a topper for the mattress.
We still found it to be too soft.
Again I contacted Nectar and told them I wanted to return the mattress per the warranty.
They did.
No hassle, no cost, they just did it.
Within a few days we received confirmation of pick-up and later in the evening on the day they picked it up, I got a message that the debt had been cancelled.
They did.
No hassle, no cost, they just did it.
Within a few days we received confirmation of pick-up and later in the evening on the day they picked it up, I got a message that the debt had been cancelled.
I realize this does not sound like a glowing review of Nectar, but I wanted to share our experience.
We chose to not keep this mattress out of personal preference, not due to the quality of the mattress or its construction. I was VERY impressed with the bed, the customer service and the whole process.
We chose to not keep this mattress out of personal preference, not due to the quality of the mattress or its construction. I was VERY impressed with the bed, the customer service and the whole process.
I can easily say that if you are contemplating purchasing this bed, I would say it is worth the chance.
IT is a fine product and the return process, if you need it, was EXACTLY what they said it would be.
IT is a fine product and the return process, if you need it, was EXACTLY what they said it would be.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
King Premier Copper
on October 5, 2022
Posted by: Andres B.
We upgraded because we had a queen size that was about 10 years old. it was a comfy pillow top and went with this bed after some research and it was a good price point. even drove across town to lay on these beds. we opted for the copper as we are hot sleepers. initially I was very satisfied, but now, after 3-4 weeks, I am having NEW lower back pain. when laying flat on my back, I fell constant discomfort in my lumbar area, I have to turn on my side, and even then I can feel it. I never had this back pain with our old pillow top mattress. the pain is tolerable, however, so maybe it will get better???
The bundle came with pillows and mattress cover, the pillows are totally average and we basically use them and "cuddle pillows" and I feel no cooler with this bed than I did with my other bed. maybe it had to do with the mattress cover being on? We haven't tried taking it off, as we have our son in our bed, and need the cover on. Maybe there is a "breaking in period" that will ease my pain but as I write this today, I am not satisfied with my purchase.
The bundle came with pillows and mattress cover, the pillows are totally average and we basically use them and "cuddle pillows" and I feel no cooler with this bed than I did with my other bed. maybe it had to do with the mattress cover being on? We haven't tried taking it off, as we have our son in our bed, and need the cover on. Maybe there is a "breaking in period" that will ease my pain but as I write this today, I am not satisfied with my purchase.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Good value. I’m still adjusting
on October 7, 2022
Posted by: Rachael J.
Good value. I’m still adjusting to the feel of the memory foam but I’m waking up every day without my normal back and neck pains!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love your product. This is
on October 7, 2022
Posted by: Richard E.
Love your product. This is the 2nd mattress we purchased. Thank you for a wonderful product
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best night sleep. You will
on October 8, 2022
Posted by: Alma R.
Best night sleep. You will feel so much better after a good night sleep.
Written by a customer while visiting Nectar Sleep