Customer reviews from Nectar Sleep
Nectar - Classic Mattress - King - Multi
Average customer rating
4.3
(33,303 Reviews)
Rating breakdown 33,303 reviews
5 Stars
21,914
4 Stars
4,783
3 Stars
2,977
2 Stars
1,585
1 Star
2,044
Customer Reviews for Nectar - Classic Mattress - King - Multi
Customer Rating
3
Unhappy first time customer
on October 15, 2020
Posted by: David R.
Terrible customer service. Mattress just ok, not as advertised, unhappy with performance and heat retention. Strongly considering returning it within trial period.
Response from Nectar SleepBy Fei Wang, November 1, 2020
We are sorry to hear that you did not receive your _____. If you have any additional feedback you’d like to share or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827 and we are also available via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Sleeps warm
on March 9, 2019
Posted by: Blake O.
Good bed but because it’s memory foam, it’ll sleep warmer than traditional beds. I didn’t realize it at first. It’s fine with me and everything about the bed is still good. No issues that would make it not be 5stars
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Amazing
on March 28, 2019
Posted by: Mathew A.
As someone who suffers from a bad L4 disk this mattress is absolutely phenomenal. Imagine pristine sleep while you are fanned and fed grapes laying on a cloud.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
So comfortable
on October 2, 2019
Posted by: ANN B.
I was skeptical to buy a mattress online, and in a box. I chose Nectar because of their guarantee! 365 days to return it? That’s pretty confident. I completely understand why! I can’t imagine ever wanting to return this. It is so comfortable, soft but not too soft, perfect firm, you sink into it, just the right amount. I have had some great sleep. The quality is really great too.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
We have been waking up
on October 15, 2020
Posted by: Jessica P.
We have been waking up with horrible back and neck pain after switching to this mattress as well as waking up overheating. Thought we just needed to adjust but it has been a few months and we are exhausted from not getting a full nights sleep.
Response from Nectar SleepBy Fei Wang, October 27, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Not bad
on October 15, 2020
Posted by: Yosimar A.
Its ok, first time for me on a foam!! Much better than spring
Response from Nectar SleepBy Fei Wang, November 2, 2020
Welcome to the family! We are very happy to be your first memory foam mattress. Thank you very much for taking the time to leave your review, and please reach out to us if we can ever be of service!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Very comfortable mattress!
on March 7, 2019
Posted by: Sandy O.
We ordered our Nectar mattress after months of researching other brands. The mattress came in just a few days. It was so easy to unroll from the nice packaging. It grew to full size in less than 24 hours. We didn't notice any odor from it from the start. The only issue I have is I would like a plusher mattress. My husband is very happy with it. We've only had it a couple of weeks and I have a feeling it's going to soften up on my side with time. I'm very happy with the purchase.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great sleep and reduction in low back pain
on March 30, 2019
Posted by: Dale J.
I've noticed a big difference in my quality of sleep and reduction in my low back pain!
Written by a customer while visiting Nectar Sleep