Customer reviews from Nectar Sleep
Nectar - Classic Mattress - King - Multi
Average customer rating
4.3
(33,303 Reviews)
Rating breakdown 33,303 reviews
5 Stars
21,914
4 Stars
4,783
3 Stars
2,977
2 Stars
1,585
1 Star
2,044
Customer Reviews for Nectar - Classic Mattress - King - Multi
Customer Rating
5
Great mattress!
on October 8, 2019
Posted by: Anonymous
This mattress is so comfortable! It has just the right firmness for my husband and I. I'm glad we went with the king size because our dogs love it too. :)
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Very Firm Mattress
on October 10, 2019
Posted by: DawnMarie L.
This mattress is better then our old one, but it is very firm. I had to add a topper, which for this price it doesn't make the mattress worth it. It also make wrapped in plastic that isn't recycling, very sad.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Terrible mattress
on December 3, 2019
Posted by: Mitchell D.
Had the mattress for about 2 months now. My back has never felt worse!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Please save yourself the trouble
on February 11, 2020
Posted by: Lekisha P.
I generally do not like to leave negative reviews, but this has been one of the worst purchase experiences I've ever had. The matress itself is extremely firm and hurts my back, even the topper they sent wasn't helpful. The return process has been the most frustrating one of my life. Be prepared to be on hold for 30 minutes to an hour before speaking to anyone. And it took 7 calls over the course of two weeks in order to get my matress return scheduled. I would not wish this upon anyone.
Response from Nectar SleepBy Fei Wang, February 26, 2020
Hello! Thank you for your feedback. We appreciate the time you have taken to share your feedback with us. We will pass this along internally so that we can improve. We are happy to see that your refund is currently being processed. If you have any additional questions please reach out via phone, chat, or email and we will be happy to assist you.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Amazing
on September 18, 2020
Posted by: Alexandra N.
This mattress feels like I’m sleeping on a supportive cloud. I never knew I was sleeping on an uncomfortable bed for the last 35 years.
Response from Nectar SleepBy Fei Wang, September 22, 2020
Hi Alexandra! Thank you for your review. When you find the right mattress, it really can be a life changing experience. We're so glad that Nectar was the perfect fit for you!
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Mattress is not sturdy on
on September 18, 2020
Posted by: Mo B.
Mattress is not sturdy on the sides. You both have to sleep close to the middle otherwise it caves to the outside.
Response from Nectar SleepBy Fei Wang, September 23, 2020
Hello! We wanted to reach out and thank you for the feedback you have given us about your experience. We greatly value all feedback and are always looking for ways to incorporate customer feedback and provide the best experience possible. If you have any additional feedback you’d like to share or if there is anything we can do to be of assistance please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827 and we are also available via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
I'm satisfied, not thrilled
on September 18, 2020
Posted by: Laura F.
Was a little firmer than what I was used to, which is totally fine, better support. Now I feel like I have to scoot into the middle to get that support, as it feels less on the side I sleep on, like too much broken in. My boyfriend has backaches from it. I'm not hating it, but I'm not loving it. I'm satisfied enough. I've had just about a month now.
Response from Nectar SleepBy Fei Wang, September 25, 2020
Hi there! We are very sorry to hear you're not loving your Nectar Mattress. We greatly value customer feedback and we want to help. If you still have concern, please send us a message! We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love the bed! The only
on September 18, 2020
Posted by: Chely A.
Love the bed! The only bed that would be more comfortable would be a cloud in Heaven.
Response from Nectar SleepBy Fei Wang, September 18, 2020
Thank you for your fantastic review! We understand that sleep is very important so we are glad to hear you are getting a comfortable and restful nights sleep.
Written by a customer while visiting Nectar Sleep