Customer reviews from Nectar Sleep
Nectar - Classic Mattress - King - Multi
Average customer rating
4.3
(33,302 Reviews)
Rating breakdown 33,302 reviews
5 Stars
21,914
4 Stars
4,783
3 Stars
2,976
2 Stars
1,585
1 Star
2,044
Customer Reviews for Nectar - Classic Mattress - King - Multi
Customer Rating
4
Comfortable But Firm Mattress
on August 13, 2019
Posted by: Lauraine M.
This was the first time I purchased a mattress without trying it out first, but the reviews on the Nectar are so favorable that I decided to take a chance. I have had the mattress for a little over a month now. It is a comfortable foam mattress, but it's just too firm for me, so I'm going to return it.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Too firm.
on October 8, 2019
Posted by: Bryan C.
The excessive firmness of the mattress is causing me a lot of lower back pain.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Great bed but not for me
on October 26, 2019
Posted by: Desiré R.
The bed was quick and easy to open and it was full size in a short time. However it is much to firm for me. I'm a side sleeper and I have big hips but a small waist. Unfortunately, I was left most mornings in pain. Nectar was kind enough to send me a gel top but it made me hot, not sweating, but enough where I was uncomfortable. In addition, the bed had a smell that I was sensitive to. It wasn't chemical, but it was almost machine like. After over a month, I could still smell it. Most have no issues with this, but I have a very sensitive nose. My boyfriend loved the need and couldn't smell the same thing I did. Overall, I think this would be great for most people, just not me.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Queen Bed
on March 29, 2020
Posted by: Krishna K.
Incredible queen mattress. Great job team. Best I have seen so far!!
Response from Nectar SleepBy Fei Wang, April 2, 2020
That is great to hear! We are so happy you are loving your Nectar mattress!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Comfy but did not cure
on September 18, 2020
Posted by: Trista N.
Comfy but did not cure my back and hip issues like I was hoping!
Response from Nectar SleepBy Fei Wang, September 18, 2020
Hi Trista! Thank you for your feedback. We're glad that you find the mattress comfortable but we are sorry to hear that it wasn't the fix for your pain. We hope you are able to get some relief elsewhere, but if the mattress just isn't a good fit please let us know within your trial so we can assist with a return.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Nector Non- Confort
on September 18, 2020
Posted by: Anonymous
I bought a queen size Nector Mattress for my daughter after reading reviews and thought I would take a chance. All I hear is complaints that the mattress is not comfortable. I will most likely return
Response from Nectar SleepBy Fei Wang, September 22, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
queen size mattress
on September 18, 2020
Posted by: Hoa H.
not too hard, not too soft, it's just ok, I prefer a little bit firmer but this is ok
Response from Nectar SleepBy Fei Wang, September 25, 2020
Hi there! We are very sorry to hear you're not loving your Nectar Mattress. We greatly value customer feedback and we want to help. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
I love the mattress, it
on September 19, 2020
Posted by: Kelly C.
I love the mattress, it makes working 60hours a week less stressful. I’m more awake to take on the day.
Response from Nectar SleepBy Fei Wang, September 19, 2020
After 60 hours a week you deserve an excellent night sleep. We are so happy to play a small part in that. Thank you for your awesome review.
Written by a customer while visiting Nectar Sleep