Customer reviews from Nectar Sleep
Nectar - Classic Mattress - King - Multi
Average customer rating
4.3
(33,302 Reviews)
Rating breakdown 33,302 reviews
5 Stars
21,914
4 Stars
4,783
3 Stars
2,976
2 Stars
1,585
1 Star
2,044
Customer Reviews for Nectar - Classic Mattress - King - Multi
Customer Rating
5
This mattress is extremely comfortable
on September 18, 2020
Posted by: Krista W.
This mattress is extremely comfortable and has take away all my hip and back pain.
Response from Nectar SleepBy Fei Wang, October 1, 2020
Hello Krista! We're glad to learn you're no longer in pain, and sleeping comfortably. Thank you so much for your feedback!
Written by a customer while visiting Nectar Sleep
Customer Rating
3
The mattress is not firm
on September 19, 2020
Posted by: Anonymous
The mattress is not firm enough to support my mid section causing back & rib pain.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great For Sore Joints
on September 22, 2020
Posted by: Allison E.
I have problems with my knees and this mattress really helps relieve the stress of the day. Great for couples. Motion absorbing. If I
had one complaints it’s that it sleeps a little hot.
had one complaints it’s that it sleeps a little hot.
Response from Nectar SleepBy Fei Wang, September 22, 2020
Thank you so much for taking the time to leave your review! We are glad you both are enjoying the mattress. Please feel free to reach out if you need any assistance.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
The mattress is fine, it's
on September 26, 2020
Posted by: Anonymous
The mattress is fine, it's just a lot firmer than I'm used to. I try to sleep on my back but I end up on my side a lot, and that means sore shoulders in the morning. Might return it.
Response from Nectar SleepBy Fei Wang, September 28, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Not for us
on October 15, 2020
Posted by: Shelly G.
Sadly, this mattress did not work for my Husband and I. It wasn’t firm enough and we had back aches, hip aches, etc
We did get it returned after jumping thru some hoops
We did get it returned after jumping thru some hoops
Response from Nectar SleepBy Fei Wang, October 16, 2020
Thank you for your review. We are sorry to hear it did not work out for you.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Too hard
on October 15, 2020
Posted by: Lynette E.
The matress is too hard. My husband and I gave it a 3 night trial and tossed and turned all 3 nights. We woke up soar and achy. I had to put our foam topper on it so we could sleep until we can return the matress.
Response from Nectar SleepBy Fei Wang, November 2, 2020
Hello Lynette! We are sorry to hear you're not loving your Nectar Mattress. We greatly value customer feedback and we want to help. If you still have concerns, please send us a message! We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Not comfortable at all. Wake
on October 21, 2020
Posted by: Anonymous
Not comfortable at all. Wake up every day hurting.
Response from Nectar SleepBy Fei Wang, October 21, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Mattress is very comfortable but
on March 11, 2019
Posted by: Amanda G.
Mattress is very comfortable but I’m not sure if because I bought the protector it feels like it gets hot a bit too much.
Written by a customer while visiting Nectar Sleep