Customer reviews from Nectar Sleep
Nectar - Copper Premier Mattress - Full - Multi
Average customer rating
4.3
(12,462 Reviews)
Rating breakdown 12,462 reviews
5 Stars
8,289
4 Stars
1,743
3 Stars
1,142
2 Stars
637
1 Star
651
Customer Reviews for Nectar - Copper Premier Mattress - Full - Multi
Customer Rating
1
Back pain since day 1 sleeping on Nectar
on April 1, 2019
Posted by: Sherr M.
I recently purchased the nectar mattress and its the worse decision I ever made. I have had back pain since day 1. Very disappointed
Written by a customer while visiting Nectar Sleep
Customer Rating
3
I am still waking up
on October 16, 2020
Posted by: Leigh S.
I am still waking up with aches and pains. Now with headaches
Response from Nectar SleepBy Fei Wang, November 4, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Still getting use to it
on March 26, 2019
Posted by: Anonymous
I am still giving the bed some time to have my body adjust to it. I does feel great but I still wake up sore and it is only when I sleep without a pillow I get a good sleep. With pillows I wake up with a sore neck and back. Still giving it some time.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Not impressed
on September 18, 2020
Posted by: Emma S.
Shipping took a while with delays, but that’s common lately due to covid. It took about 1 to 2 weeks for the factory smell to dissipate after opening the box and it kind of gave me a headache (similar to new car smell). We kept the door to the bedroom shut and windows open to help. I find the mattress to be too firm. The fitted nectar mattress protector cover we bought is also a bit too big, so it’s constantly getting bunched up and rolling around in wrinkled bunches under the sheets. I have not slept eight hours through the night since purchasing this bed. Thoroughly disappointed, especially since this is the most expensive mattress we’ve purchased for the household thus far.
Response from Nectar SleepBy Fei Wang, September 21, 2020
Hi Emma! We're so sorry to hear you're not getting a good night's rest. We want to help! We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Nectar Cal. King matress with Foundation
on April 10, 2019
Posted by: Anonymous
I'm reviewing a matress that is only a month old so keep that in mind. The first complaint is the foundation was delivered before the matress. It was easy to set up but was not totally amazed at the low quality fabrics used. The matress was easy to cut out of the box and unroll. After set up we realzied that the pillows were total garbage and looks like they were stuffed with recycled matress returns. I am considering returning the matress and frame. When I roll over it shakes the matress and wakes my wife up. I have a feeling its going to start dipping and sink just like any other cheap matress.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
The best money that I ever spent.
on April 12, 2019
Posted by: Anonymous
Wow! It's transformed my body. No more aches, pains or slow starting mornings. I feel 20 years younger. It's awesome.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great sleep
on May 9, 2019
Posted by: Anonymous
The mattress was not near as firm as our old one and therefore I was somewhat sceptical and disappointed. However, the wife and I both noticed we were getting much better quality sleep and with almost no tossing and turning. We love our new mattress!!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Nectar bed
on April 9, 2019
Posted by: Anonymous
We love our new bed..Very comfortable..Great night sleep ahead..
Written by a customer while visiting Nectar Sleep