Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
1
Can't talk to anyone, still waiting on my order
on July 21, 2020
Posted by: Anonymous
Ordered a mattress and frame almost 2 months ago. The mattress arrived, but still waiting on the frame. Have emailed, online chatted but no results. I'd call, but conveniently they list no phone numbers anywhere to talk. This is a gift to my teenager and it's incredibly frustrating not to be able to finish it.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Expensive for nothing
on July 31, 2020
Posted by: Sami
I regret buying this mattress and i cant seem to find a return option. It is so bad for your back i lay down and sink all the way to the bottom. Idk how cheap this thing is but it is a rip off and i haven’t slept good since. It isnt firm at all like not even a touch i don’t understand what is so expensive in it if they only use material that doesn't hold up to anything.
Response from Nectar SleepBy Fei Wang, September 1, 2020
Thank you for your feedback! We are sorry to hear you aren't enjoying your mattress. A senior adviser has reached out via email in order to provide assistance.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Way too firm
on September 4, 2020
Posted by: Anonymous
I was super excited to receive the mattress but it’s way too stiff. It feels like sleeping on a thin hard pull out mattress. Was actually disappointed and am looking into mattress toppers otherwise will just end up purchasing a different mattress because it’s not comfortable
Response from Nectar SleepBy Fei Wang, September 5, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Very pleased
on October 15, 2020
Posted by: Anonymous
Was skeptical at first buying a bed in a box. Not now ! Both wife and I were sleeping on a temperpedic mattress and feel it was waaay overpriced. Give Nectar a chance you won't be disappointed.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Missing piece...
on March 16, 2020
Posted by: Anonymous
Already 2 weeks with a vital piece missing.
I expected a better service from you guys.
I expected a better service from you guys.
Response from Nectar SleepBy Fei Wang, March 23, 2020
Hello! We appreciate your feedback and have had one of our team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Needed a new mattress because
on March 16, 2020
Posted by: Becky C.
Needed a new mattress because an old mattress and lower back pain made it necessary. Have seen much improvement in my sleep and my back pain.
Response from Nectar SleepBy Fei Wang, March 28, 2020
That is great news! Here's to many more nights of great sleep!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Wonderful
on March 16, 2020
Posted by: nancy u.
Perfect blend of firmness and give. Extremely well suited to movement in bed as it adapts immediately and effectively to any change in the sleeper's weight distribution. Superb mattress.
Response from Nectar SleepBy Fei Wang, March 31, 2020
Thank you for your review, we're so happy to hear you love your Nectar!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Sleep like a baby...
on March 22, 2020
Posted by: Anonymous
I love this mattress. As a side sleeper, I no longer toss and turn all night. My body forms to the mattress, and I am supported in all the right places. I would advise anyone looking for a great mattress to consider buying one of these... for a blissful sleep.
Response from Nectar SleepBy Fei Wang, April 2, 2020
Thank you for such an awesome review! We are thrilled that you love your mattress!
Written by a customer while visiting Nectar Sleep