Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
4
Living up to Expectations
on October 22, 2017
Posted by: Ty B.
This bed was easy to purchase, delivered when promised and was set up in minutes. Love how you don't disrupt the entire bed when laying down and every night has gotten more and more comfortable. I'm dreaming more, so I assume that means I'm in a deeper sleep cycle each night. Sometimes the night goes by in a flash which tells me I'm out cold. I live in a moderate climate, so I can't speak to the mattress getting to warm. The pillows are a great match to the mattress, fully supporting from head to toe. Mattress always returns to original shape ad form so far. Time will tell if that maintains.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Good mattress, but not so good initial experience
on October 22, 2017
Posted by: Anonymous
I love the mattress. I sleep on my belly or side and I am verypleased with the comfort. I am about 230lbs. and the firmness / support is about perfect. I deleted one star for two items... First, it took over two weeks to arrive and then it took about 5 days for the off-gasing smell to stop.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Surpassed expectations!
on October 14, 2017
Posted by: Rebbecca S.
Best investment I’ve made in a while.
I searched all ‘bed in a box’ online companies and the guarantee and warranty set this brand totally apart.
Make the purchase, you won’t regret it!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Good nite sleep
on September 28, 2017
Posted by: Anonymous
I have been sleeping on my queen nectar mattress for about 5 Days now. I have been getting a lot sleep from this mattress I also got two free pillows the pillows are a little hard but just take the stuffing out to your liking and u will sleep like a baby on this mattress. It took about 3 weeks for me to receive it but it was well worth the wait
Written by a customer while visiting Nectar Sleep
Customer Rating
5
The best mattress ever
on September 25, 2017
Posted by: Anonymous
We love our nectar mattress and pillows the most comfortable I have ever lay on.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great Sleep
on June 25, 2017
Posted by: Clark S.
We just got the mattress but so far love it just wish the pillows would not be on back order so we could start using them!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Princess and the Pea
on June 23, 2017
Posted by: Dw
My luxury cot! I am so happy I've made this purchase. Unbelievable sleep for this insomniac. Just took a few nights to get used to no longer having that "innerspring bounce" when you roll over. Who needs it! Love the way it arrived, unfolded and how firm, yet comfy it is. Perfect choice for myself, great price:heavy_heart_exclamation_mark_ornament:️
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Not what they promised. Plus they will not help you at all.
on May 29, 2020
Posted by: Anonymous
I purchased a split king mattress frame and mattresses. I had read other online reviews that they are very slow to ship so I was expecting the month delay. Since I knew that going in I was ok with it. During the order, I found out that the sale that they were advertising (free mattress pads, pillows, and sheets for each mattress purchased) was not real. They offer the sale with no intention of honoring it. I still have the printed correspondence with the sales lady on line saying that I would get these things. That is until you place the order then all bets are off. The pillows, which aren't that great, came with the mattresses however the sheets did not. When I called they claimed there was no sale. They then gave in and said that they would send me the sheets. They did, for only one mattress not both. As far as the mattress covers go I had to purchase those myself. Then I receive the beds. Assembling them wasn't to bad. I watched a couple of videos ahead of time and had a good idea of what to expect. Put both beds together without any problems. Then one of the legs broke. The screw part at the end of the leg was not attached very well so it just popped off. OK, no problem things happen. So I contacted, via email, their customer service again. They were very responsive at first, asking for pictures and information. I sent all of these things to them. They then requested a VA number? I looked through my paperwork and underneath the bed on the frame and wherever I can think to look. No VA number. So I sent them a picture of the bed frame, from their website, and the order number. I was hoping that would be enough. I even told them I could not find the number they wanted. Then nothing. It's been 8 days and they will not respond. I do get the sales emails wanting me to buy more stuff from them but nothing about broken parts or missing sheets. I have tried to call them at the exact time they open so I could be first. As of this moment it's been 48 minutes on hold with nothing but their music in my ear. I tried to contact them online with the chat service but every time you log on to that they tell you that you are number 47, 93 or 114 or some other ungodly number in line. Seems to me that if their product was really that great then there would not be so many people trying to reach them. Now having said that, if you say that you want to buy something then there is not wait. So here I sit, now passing minute 52 on hold and still no answer and in the meantime my adjustable bed frame still has a jack stand underneath it holding it up.
Written by a customer while visiting Nectar Sleep