Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
3
Amazing bed
on July 15, 2017
Posted by: Anonymous
Solely on the bed I would have given it 5 star. It's amazing! Must buy. 3 star because of shipping. I ordered mine on the 19th of June with the expectation that it'll be shipped by 22nd (as it say on the order). Come to find out that the mattress will be shipped on the 30th instead so I had to wait for 3 weeks altogether to get it.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Started out bad, but got better
on July 12, 2017
Posted by: Anonymous
Got the bed in less than a week. I was surprised that it was not shipped in a box but it got there in excellent condition. Setting the mattress up was fun and easy, the pillows were included in the same shipment. It was firmer than we were use to but had high hopes for it. First few nights were hard, especially for my wife. I really noticed a difference in the cooling feature. Now that a couple of weeks have passed it has improved a ton for both me and my wife. I would recommend this mattress, just be sure to give it a few weeks before you decide on how you feel about it.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Extremely Comfortable
on June 15, 2017
Posted by: Anonymous
Our Nectar mattress is extremely comfortable. We've only had it for 3 nights and we love it! No more tossing and turning and the pillows we received with our mattress are also comfortable.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
A Family Favorite
on February 5, 2020
Posted by: Anonymous
My husband and I (and our puppy too) love this mattress and never want to get out of it in the morning! Definitely recommend going with Nectar.
The only bad part was that we were super excited that it came with pillows as well -- but once they puffed up out of the packaging, they were WAY too puffy to use as actual pillows. They are currently decorative pillows in our guest bedroom because no one can sleep on them! They are even stretching out the pillow cases they are in!
Response from Nectar SleepBy Fei Wang, February 12, 2020
Thanks for your review! We are happy to let you know the Nectar Pillow comes overfilled intentionally as part of its comfort-adjusting feature. If the pillow is too firm, simply remove the inner foam filling until the pillow is your desired firmness. Thanks again for your review, and for being part of the Resident family!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Really Firm
on February 15, 2020
Posted by: Gary
My middle and lower back ache with this mattress if I'm on it for more then 7 hours. I think because of the firmness. We have slept in a water bed for the last 30 years and the heat from it must have helped me.
Response from Nectar SleepBy Fei Wang, February 29, 2020
Hello! We appreciate your feedback and have had one of our senior team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Great mattress
on February 18, 2020
Posted by: Anonymous
This semi-firm mattress is super comfy for me and my partner. We enjoy how there is little movement when one of us shifts and the support it gives us. The lingering smell can be a little off putting however took months for it to go away. Other than that we have both really enjoyed it and the great sleep we have been getting.
Response from Nectar SleepBy Fei Wang, March 19, 2020
Thanks for your review! We appreciate your feedback as it helps us improve our product.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
STAY AWAY FROM SPLIT KING BASE
on February 26, 2020
Posted by: Le
Nectar’s split king base/two twin XLs is terrible. Do not buy unless you want a 3 inch gap in between the mattresses!! It’s a good idea in theory, but doesn’t work unless you want to sleep in a crack every night.
Response from Nectar SleepBy Fei Wang, March 5, 2020
Hello! Thank you for taking the time to share your feedback with us. We are sorry for the trouble you have had. We will pass this along internally so that we can improve and provide the best service and products possible for our customers. We are thrilled to see that you have had contact with a member of our team who is working on assisting you. For further details, please check your inbox for the most recent communication from our team. We look forward to moving forward with you and providing a five-star experience!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Go for it!
on May 23, 2020
Posted by: Jeanie R.
We've had our bed 2 weeks now. We love it! It did not disappoint! Very happy!
Written by a customer while visiting Nectar Sleep