Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
5
Very good mattress thus far
on November 11, 2017
Posted by: Lewis B.
This is my 3rd mattress purchased in the last 6 yrs trying to find one that does not sag in the middle. Hopefully this is the one!!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Super comfy
on August 4, 2017
Posted by: Anerey Y.
The mattress is super soft. But not too soft where you sink in. It is perfect.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Skeptical at first!
on June 25, 2017
Posted by: Stuart Y.
Exceeded all expectations, even though we were very skeptical about ordering a mattress online. Extremely comfortable.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Firmer than expected
on May 29, 2017
Posted by: Anonymous
The mattress is more firm than expected. I was so excited for this purchase and I am a little disappointed how hard or firm it is. I am a side sleeper, and have been experiencing neck and shoulder pain with my old mattress. I was very clear about this when chatting online. I have only slept on it seven nights so far so I am hoping I will get use to it. The pillows are unique and I really like them.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Amazing sleep great matress
on May 28, 2017
Posted by: Anonymous
I have been suffering from hip and back pain from my old spring mattress, but after two nights with my nectar mattress it was all gone and I don't toss around as I used to. Worth every penny!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Awesome
on May 8, 2020
Posted by: Pat W.
I just got my bed and frame all set. Up and took a nap,wow! 2hours of bliss. Thank you,thank you. I have fibromyalgia and my body just melted with this bed. Your product is the Beatles I have experienced since a water bed and it shifted me to much. Blessings Pat
Response from Nectar SleepBy Fei Wang, May 16, 2020
Thank you so much for sharing your review! We are ecstatic that you are able to finally get some good sleep!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Worst company ever
on June 15, 2020
Posted by: Anonymous
DO NOT BUY FROM THIS COMPANY!! It is a rip off and customer is THE worst. Reported to the BBB.
Response from Nectar SleepBy Fei Wang, June 21, 2020
We are sorry to hear that you had a bad Nectar experience. Please reach out by chat or email with any further questions or concerns.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Painful, tossing, turning
on September 29, 2020
Posted by: Casey A.
I've had the mattress for about 2 weeks now and I find it very uncomfortable to sleep on. Every morning I wake up in pain. The mattress seems soft due to the top layer but there is something about it that is not good for me. It feels hard after a few minutes and i can only feel slightly comfortable if i lay on my back. Im 5'8" 170lbs and I can't get comfortable. Usually I like to sleep on my side but this mattress gives me terrible shoulder and neck pain. The pillows that came with it are terrible. They are flat as a pancake and hard. I would rather sleep on a brick, at least I would know its hard going in instead of thinking its a pillow. Maybe I need a softer or different style of matttress but this one just doesn't work for me. Its been disappointing because I was really excited to get a new mattress.
Response from Nectar SleepBy Fei Wang, October 5, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep