Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3 out of 5
4.3
(33,324 Reviews)
Open Ratings Snapshot
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
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Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
5 out of 5
5
It was Love the first night...
on May 14, 2017
Posted by: Lora O.
I have had my Nectar mattress for 6 nights now and I am sleeping better and longer each night... My husband and I both love the mattress, we did a lot of shopping and reading before we decided to order the Nectar and we have not been disappointed at all... It is wonderful, a little more firm than I am used to but as I said it is getting better every night...Thank you Nectar
Written by a customer while visiting Nectar Sleep
Customer Rating
5 out of 5
5
Better than tempurpedic
on May 8, 2017
Posted by: Anonymous
After the first night's sleep on this mattress I can easily tell that it's more comfortable than the 5000 dollar tempur pedic equivalent. The following nights only got more comfortable. I actually look forward to going to sleep just so I can lay down. The mattress is firm but soft at the same time. I highly recommend this bed to anyone looking for a better night's rest
Written by a customer while visiting Nectar Sleep
Customer Rating
2 out of 5
2
Too hard
on February 5, 2020
Posted by: Anonymous
I have had the Nectar mattress for 5 months and it is okay, however it is far to hard for my preference. I can only feel the memory foam with my hand when pressing into it, I do not feel it just laying on the bed.
Response from Nectar SleepBy Fei WangFebruary 15, 2020
Hello, Carmen! Thank you for taking the time to share your feedback with us. We are sorry for the trouble you have had. We will pass this along internally so that we can improve and provide the best service and products possible for our customers. We are thrilled to see that you have had contact with a member of our team who is working on assisting you. For further details, please check your inbox for the most recent communication from our team. We look forward to moving forward with you and providing a five-star experience!
Written by a customer while visiting Nectar Sleep
Customer Rating
3 out of 5
3
Side sleeper
on February 5, 2020
Posted by: Jesse Z.
The bed is of good quality, however, I am a side sleeper and it feels like it is not soft enough. I wake up several times a night with half of my body numb.
Response from Nectar SleepBy Fei WangFebruary 15, 2020
Hello! We appreciate your feedback and have had one of our senior team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.
Written by a customer while visiting Nectar Sleep
Customer Rating
5 out of 5
5
Hands down most comfortable mattress I’ve ever been on.
on February 12, 2020
Posted by: Rick
We were lucky enough to find someone advertising a used Nectar mattress (less than one month old). I had already been reading reviews from every manufacturer I could find online and really wanted one of these. After almost a year I can honestly say this is still the most comfortable thing I’ve ever slept on. Firm support yet very cushiony with absolutely NO motion transfer. This beats any mattress at any price. We WILL be replacing every mattress we have with Nectar mattresses.
Written by a customer while visiting Nectar Sleep
Customer Rating
5 out of 5
5
Mr Pierson
on February 23, 2020
Posted by: Ward P.
Just want to say Thank you for the best night sleep I’ve had in 20 years I have a very bad spine the first night I sleep for 8 hours l haven’t done that in over 20 years Thank you Thank you I’ll will for sure pass the word. Ward
Written by a customer while visiting Nectar Sleep
Customer Rating
5 out of 5
5
Incredible!
on June 27, 2020
Posted by: Anonymous
After reading reviews and comments on Facebook, I was a bit hesitant. But I bit the bullet and purchased a mattress and frame, and boy am I glad I did! It came within three weeks, which considering the pandemic is fantastic timing! The foundation/frame was easy to assemble and came with very simple instructions. The mattress expanded to full size almost instantly once it was out of the packaging. The freebies are just as amazing! The sheet set is very soft and the mattress protector is very thick and durable. All in all, I am very happy I purchased this mattress.
Written by a customer while visiting Nectar Sleep
Customer Rating
4 out of 5
4
Ive had my Nectar for two years now. Here are my thoughts
on September 26, 2020
Posted by: Anonymous
When I did my initial shopping for a mattress Nectar came to the top of my list. It had good reviews and the price was reasonable. I even purchased the frame that could be moved to different positions. My first 9-12 months were problem free. I do have two complaints about the frame. First, why is there a USB port on one side only and why wasnt it on the side I sleep on? Also, the top half of the frame tilts up if you want to watch TV. This would be better if the top third tilted up, not the top HALF. Im only 5' 6" and when this was up my feet almost hung off the bed. Anyone taller and their feet would definitely be off the bed. As for the mattress, like I said, the first 9-12 months no issues. Then I noticed that I started to have issues getting out of the bed. The area where I sleep(and Im a side sleeper) was getting deeper and deeper. What I began doing was turning the mattress every 2 months or when I noticed I was again trying to climb out of the hole. Turning it this often would give the mattress time to recover and all those little air pockets could fill with air again. However, at the two year mark Im finding I need to turn the mattress more often. I really loved this mattress when I first got it. Slept great, Two years on Im still sleeping good but getting out of bed takes more effort than it should.
Response from Nectar SleepBy Fei WangSeptember 29, 2020
Hi there! We greatly value customer feedback and we want to help. Every Nectar Mattress is backed by our Forever Warranty. If you still have concerns, please send us a message! We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
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