Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
1
Ms.
on October 16, 2020
Posted by: mary k.
I was completely disappointed in this mattress. It is ok for a side sleeper, but when I try to sit in bed, leaning back on my headboard, I sink to the bottom of the bed frame. There is no support whatsoever, along the edges of this mattress. I enjoy watching TV or reading in bed before lights out, but it is impossibly uncomfortable. My body folds up like a taco shell, well almost. I am a female 5'4" weighting 130 pounds. As for the "easy return" if one is not satisfied. That's a joke! They ask photos of all four corners of the mattress, along with photos of the problem ares using a ruler to show measurements that may not meet their quality standards that are listed within the Forever Warranty. Then you have to photo of the mattress in full with heavy objects resting on it to show the dipping. Etc etc etc. Just be certain to read the warranty and ask questions before buying this mattress. By the way, this is the first time I have EVER written a bad review on a product. I would not even give it a 1 star rating, but had to choose something in order to post this
Written by a customer while visiting Nectar Sleep
Customer Rating
3
New ownership....different product
on October 18, 2020
Posted by: Nicol
I ordered a dream cloud years ago and loved it. The pillow top was so comfortable. This mattress (I have the premium) is quite a bit different. The 'pillow' top is more flat and square. I still like the mattress but it is not the same quality. I un-packed it and gave it 2 days to air out before sleeping on it. The odor was so strong. I woke up in the middle of the night with a splitting headache. I had to air it out for a full week to get rid of the smell.
Response from Nectar SleepBy Fei Wang, October 20, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Great nights sleep!
on September 17, 2018
Posted by: Gubblue
Once I got past the 3 week delay and then the constant up dates with shipping ( so frustrating) I am now sleeping soundly each night on my nectar mattress! And those pillows!!:heart:️
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Awsome mattress. My back pain is gone.
on September 1, 2018
Posted by: Lewis R.
After having back surgery, I could no longer get comfortable on my old mattress. Since getting the NECTAR, i no longer wake up with back pain in the morning.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
No back pain
on August 20, 2018
Posted by: Anonymous
Slept good from first night. I can see why you give 2 free pillows, there not very good
Written by a customer while visiting Nectar Sleep
Customer Rating
5
I’m a believer
on August 4, 2018
Posted by: Anonymous
I wasn’t quite sure what to expect since I had never tried a foam mattress before. I love it. With as many visitors my bed gets, not being suddenly jostled awake every time my kids or dogs decide to join me in the bed mid sleep or nap with a cannonball, I Wake up much more receptive to their sudden arrival.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Good night’s rest
on August 3, 2018
Posted by: Connie P.
First night I don’t think I moved an inch for the first 6-7 hours. Wonderful to wake up not hurting
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Very comfortable and supportive of 65 year old bones.
on July 27, 2018
Posted by: Marie W.
I ordered this mattress to replace the 'traditional' array. It works very well and provides a relaxed, comfortable, and secure sleeping platform. I have scoliosis and for that condition it provides the best support.
Written by a customer while visiting Nectar Sleep