Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
1
Not a real nectar
on October 18, 2020
Posted by: Shantelle
My son has a nectar, my boyfriend has a nectar and I just received a nectar 3 weeks ago, it’s not a real nectar mattress... it’s made of completely different materials... the company sent me a other one... I opened it today and got the same piece of garbage... I can’t get anyone to tell me if the manufacturing process or layers have changed. Both of the mattresses I’ve received are not what is advertised. It’s beyond frustrating. I wish I could post a picture for you.. first the mattress cover is not even a quarter inch thick... it’s a thin material they use for the pillow covers.. not the one inch thick they advertise... I knew from sleeping on my boyfriends mattress that mine felt different... so I opened it and looked at the layers... mine has a 3 inch thick memory foam a 3in thick foam then a 5 in thick foam... they’re all white...no transitional layer no dense bottom layer... it’s just cheap foam that looks like styrofoam. So they sent me another one... it’s the same.... it’s soft, doesn’t spring back into position... it’s cheap! Not the 1000 dollar bed I expected and nothing like my sons mattress or my boyfriends mattress.
Response from Nectar SleepBy Fei Wang, October 20, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Bummed
on October 19, 2020
Posted by: Brandon
Mattress is not what we thought at all. Very hard, can’t sleep. Tried all different positions
Response from Nectar SleepBy Fei Wang, October 19, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Slept very well.
on September 20, 2018
Posted by: Anonymous
This is for the total NECTAR experience. Ordered on the 29th. Delivered on the 18th (to the WRONG house). It was only because I was tracking the shipment that I knew it was not delivered to my house. I am looking forward to sleeping on this mattress. If this works well we will be replacing our temper-pedic.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Hella comfy
on September 8, 2018
Posted by: Anonymous
I'd been sleeping on a couch for six weeks so anything would have been better lol but I'm glad I chose nectar
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Comfort and support
on August 31, 2018
Posted by: Gary W.
I wake with no back pain or hip and knee pain from arthritic conditions.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Great value
on August 18, 2018
Posted by: Anonymous
Nectar is a great mattress at a reasonable cost. While we have not seen an improvement in our sleep it is much more comfortable than our old Sealy Posturpedic one.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Still evaluating. I will say that it is a very comfortable mattress.
on August 14, 2018
Posted by: Karan B.
Cannot answer honestly at this time. I also purchased the bed frame. And, that feature upon delivery was torn, (but, not in a visible area, so not reported). Trying to "fit" my new mattress into a "new" bed frame, and return the torn one. Any thoughts would be welcome. I work a lot, need my sleep!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Extremely Comfortable
on August 12, 2018
Posted by: Anonymous
This mattress far exceeds my expectations. I often suffer from back pain, but this foam mattress helps relieve my symptoms. I am able to sleep on my back or side without pain and feel like I'm sleeping on a cloud. It was also a very easy process--to order, receive and set up. Thank you Nectar! Highly recommend.
Written by a customer while visiting Nectar Sleep