Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,323 Reviews)
Rating breakdown 33,323 reviews
5 Stars
21,919
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
5
Radical sleep
on July 2, 2017
Posted by: Leo S.
Quick delivery!! I never realized how bad my other mattress was until I slept on my Nectar that first night.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
NO MORE BACK ISSUES!
on May 11, 2017
Posted by: Laura T.
We had a 12 year old TempurPedic that was like sleeping in a furnace and the memory foam wasn't bouncing back so we decided to start searching for a new bed. I did research for a month and we decided to try the Nectar. WE LOVE IT!!! It has the perfect amount of firmness and cradle for our aching backs and keeps us nice and cool. Another huge plus is that the King weighs about 89lbs whereas the old Queen Tempupedic weighed close to 170lbs and was impossible to handle moving to a new apartment. Order the Nectar - you won't be disappointed!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
good quality product.
on May 6, 2017
Posted by: Anonymous
so far so good. i am able to sleep on either side now. the pillows are quite good.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
lousy service........
on January 30, 2020
Posted by: Lorin
I would never buy necrar produicts.........their advertising is almost harrassment........have requested 5 times to be removed from mailing list, been promised it would happen .....I still get this crap in my mail more than once a day. I would never consider purchasing from anyone who bombards me with so much crap. Never consider buying from them and will bad mouth them to anyone who will listen
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Terrible
on June 3, 2020
Posted by: Joshua
Terrible Company if I could I'd give 0 stars mattress is good company is horrible
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Mattress is wonderful, but watch the fine print
on September 18, 2020
Posted by: Anonymous
I bought my Nectar mattress about a month and a half ago, it arrived and after sleeping on a love seat for the past 6 months while saving up for the mattress, let me tell you it was a wonderful feeling to finally have one.
I had ordered the mattress and a bed frame at the same time. Well the mattress arrived well over a month before the frame did. The mattress has to take about 24 hours to expand to full size after being pulled out of the box, and I didn't think the frame would be so far behind the mattress delivery.
Well that night while the mattress was "expanding" we had torrential rains in the Philadelphia area. I take care of my 90 year old Great Aunt, and we live in a rancher house. My room is in the basement, and for the first time ever, we had minor flooding in the basement....while the mattress was expanding... On the floor because I didn't have a frame...
Hadn't even gotten to sleep in it yet and the mattress was soaking wet when I got home from work.
After messaging customer service, I was told the best they can do is send me a new mattress cover....
I had to lay the mattress in the driveway on a sunny day and I'm hoping that the sun got all of the moisture out.
I will say, it's one of the most comfortable mattresses I've slept on, but I wish my years worth of saving wasn't spent on a potentially soggy/moldy mattress
..
..
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Amazing
on October 10, 2020
Posted by: Anonymous
I've had mid back pain for over 20 years. After my first night on the Nectar mattress the pin had subsided to a dull ache. Then a few more nights and im astounded! The pain in that are is gone. My wife loves it too. Neither of us have fallen asleep so quickly and easily on another mattress.
Only one caveat. I need the outer covering replaced. I accidently burned a hole in the mattress and I've put a mattress cover over it but if there's a possibility of having the outer surface redone I will jump on board asap. Please let me know if thats ever a possibility!
Only one caveat. I need the outer covering replaced. I accidently burned a hole in the mattress and I've put a mattress cover over it but if there's a possibility of having the outer surface redone I will jump on board asap. Please let me know if thats ever a possibility!
Response from Nectar SleepBy Fei Wang, October 11, 2020
This is fantastic to hear and we are so glad you are getting the restful sleep you were looking for. Thank you for taking the time to review the mattress, we appreciate you!
Written by a customer while visiting Nectar Sleep
Customer Rating
2
On my second Nectar through warranty, same issues
on October 22, 2020
Posted by: Joel R.
I have had 2 mattresses in 2 or 3 years do to warranty replacement. They all have the same issue of indenting where my wife and I sleep and remaining humped and firm in the middle. If she wakes up earlier than me I move over just to lay on the firm part so my back doesn't hurt. We both weigh around 150lbs and are in good shape other than my back that hurts due to this mattress I feel like. Also note that my first mattress was manufactured by a different manufacturer than my second. 2 stars for good customer service, not for their product.
Response from Nectar SleepBy Fei Wang, October 22, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep