Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,322 Reviews)
Rating breakdown 33,322 reviews
5 Stars
21,919
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,054
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
1
Terrible
on April 24, 2020
Posted by: Donaldwd7
I have been calling different numbers for days waiting on hold for over 30mins and giving up. They never answer their phone.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
The worst ever if I could give (-) I would
on June 10, 2020
Posted by: O
Have order the matters with the bed frame about a month ago they keep changing the delivery date it sure if they are registered with the BBB buy if you have the time to wait more then a month for about 4 different delivery dates
Response from Nectar SleepBy Fei Wang, June 13, 2020
We apologize for the delays in the shipment of your items. We see that you recently spoke with an advisor regarding that shipment status
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Worse mattress
on July 25, 2020
Posted by: Will
Worse mattress I've ever bought. Back consistently is sore when waking up. I've flipped it, turned it, etc. Money wasted
Response from Nectar SleepBy Fei Wang, September 7, 2020
Hello! We wanted to reach out and thank you for the feedback you have given us about your experience. We greatly value all feedback and are always looking for ways to incorporate customer feedback and provide the best experience possible. If you have any additional feedback you’d like to share or if there is anything we can do to be of assistance please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827 and we are also available via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Ms
on November 3, 2020
Posted by: Helen F.
I have had my Nectar mattress for 2 weeks and I have never slept so well. I don't wake up during the night
anymore! It truly is like sleeping on a cloud!
anymore! It truly is like sleeping on a cloud!
Response from Nectar SleepBy Fei Wang, November 9, 2020
Glad to hear it! We're so happy you're enjoying it. Thank you for your review.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Good Mattress, Bad Pillows
on December 10, 2018
Posted by: Anonymous
Would have rated 3.5 stars if I could. Ultimately, I shopped with Nectar for the mattress which I am happy with. It is comfortable -- not too soft, not too hard. We don't overheat. It has good support. And importantly, you don't feel movement from the person you share bed with. So, the mattress is good BUT the pillows are incredibly uncomfortable. It's like resting your head on a phone book. I know some people like hard pillows but I can't imagine these are popular. I literally wake up with a headache after using it. Granted, I got them as a "throw in" with the mattress but the deal was a part of the reason I bought the mattress. Very dissatisfied. My recommendation, don't be enticed by the constant "two free pillows" deal that Nectar runs.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
OKAYEST SLEEP EVER !!!
on November 27, 2018
Posted by: Rae H.
Its ok. I wanted to love everything about it, but I don't. I keep it because this one has the best warranty and in home trial, a decent price, and I sleep ok enough. It's definitely a feeling of sleeping on top of something instead of in it. I don't have pressure sores on my hips and knees and I'm not getting stabbed with springs, but with a scale of "cloud to concrete prison floor", neither of which I've slept on, it was hard to tell how this would feel. When I laid on it, I was like "This is hard as s***" Then after a few seconds I started to sink in. "That's what's up". Then I stopped sinking. Now it feels like I'm laying on an antifatigue mat on the packed part of the beach when the tide goes out.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best bed for the price
on September 26, 2018
Posted by: Hwke
very nice bed for a side sleeper. at first opening, the bed feels a bit too soft. but as the bed is allowed to "breathe", the bed firms up and feels very comfortable. I bought 3 of them.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
So comfortable!
on August 19, 2018
Posted by: Anonymous
I have been sleeping on my Nectar Mattress for about 5 months now. The ordering, shipping, and unpacking processes were very smooth. No issues encountered. I use a mattress pad on the mattress for added softness. It is so comfortable that I don't like to get out of bed in the morning! Occasionally, I do sleep warm with it, but that is usually fixed by using less blankets or wearing lighter clothing. It is comfortable for all types of sleeping positions. Overall it is an awesome mattress, and worth every penny!
Written by a customer while visiting Nectar Sleep