Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,322 Reviews)
Rating breakdown 33,322 reviews
5 Stars
21,919
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,054
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
5
Great Matress
on July 27, 2017
Posted by: Bob E.
Over the years we have had spring mattresses, water-beds, air mattresses, and now foam. The Nectar was easy to set-up and has given us the best sleep we have had! Thanks for a great product!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Just a great nights sleep, without my usual tossing.
on June 19, 2017
Posted by: Katy J.
Enjoyed a very comfortable feeling as soon as I laid down.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great comfort even with the first night
on May 11, 2017
Posted by: Anonymous
great price, great bed, but not happy with communications with company, we told them we would be out of the country for a period of 11 days and guess what this is when they decide to deliver our bed. is this suppose to sit outside for several days, at least have the courteousy of responding when contacted
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love our bed
on February 5, 2020
Posted by: Anonymous
This is the most comfortable mattress I have slept on to date.
Response from Nectar SleepBy Fei Wang, February 12, 2020
We're so happy to hear you love it! Thank you for your review.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Still no bed
on June 15, 2020
Posted by: Anonymous
Your better off ordering a different because you will never get it! I had to give them one start otherwise they would not even get one
Response from Nectar SleepBy Fei Wang, June 21, 2020
Thank you for taking the time to share your feedback with us. We are sorry for the trouble you have had. We will pass this along internally so that we can improve and provide the best service and products possible for our customers. We are thrilled to see that you have had contact with a member of our team who is working on assisting you. For further details, please check your inbox for the most recent communication from our team.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Hot and squishy
on July 24, 2020
Posted by: Mg
Was very disappointed at how sweaty i wake up in the a.m. and though the it feels cloud like at first, after 5 min youve lost all support as you sink and struggle to reposition.
Response from Nectar SleepBy Fei Wang, September 7, 2020
Hello! We wanted to reach out and thank you for the feedback you have given us about your experience. We greatly value all feedback and are always looking for ways to incorporate customer feedback and provide the best experience possible. If you have any additional feedback you’d like to share or if there is anything we can do to be of assistance please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827 and we are also available via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Finally!
on August 6, 2020
Posted by: Nectar1221
A few years ago we purchased a Zinus Bed in a Box. Not a bad choice but extremely hard surface, even with high loft mattress pad. After suffering from Frozen Shoulder for a year now, I felt I needed something that had some give to it. We read tons of reviews and just decided to go for it. Before it arrived we were talking with a good friend and he said he purchased two of them 2 years ago and loves the Nectar.
It arrived and we laid it out to expand for 36 hrs. It had no chemical smell at all. My husband thought it smelled like coacoa, not a bad thing lol. I honestly did not smell anything.
The minute I climbed into bed I felt the mattress begin to conform to my body, and it was very cool to the touch.
The next day I asked my husband what he thought. He said best night sleep in two years.
I on the other hand was up half the night aching. My hips and shoulders felt horrible. Trust me, not what ai wanted to experience.
Night two. I was actually stressing after the first night but climb in and off to sleep I went. I slept through the night and felt no pain the next morning. Perhaps my muscles and joints were so right the just needed time to relax and adjust to comfort.
It’s been 2 weeks and I have to say I’d love it just for the comfort but the fact that I remain cool all night, is nothing short of a miracle. My normal wake up time is 6:00 a.m. I had to drag myself out of bed at 9:30 this morning because I was so comfy.
If this helps at all, we are retired and in our 60’s. my husband is about 220 pounds and I am 140 pounds. We both suffer from hip and shoulder pain. Honestly this mattress has helped relieve much of that pain.
With the 1 year return policy you really have nothing to lose and a great nights sleep to gain.
Thanks Nectar
Happy Folks in Maine
It arrived and we laid it out to expand for 36 hrs. It had no chemical smell at all. My husband thought it smelled like coacoa, not a bad thing lol. I honestly did not smell anything.
The minute I climbed into bed I felt the mattress begin to conform to my body, and it was very cool to the touch.
The next day I asked my husband what he thought. He said best night sleep in two years.
I on the other hand was up half the night aching. My hips and shoulders felt horrible. Trust me, not what ai wanted to experience.
Night two. I was actually stressing after the first night but climb in and off to sleep I went. I slept through the night and felt no pain the next morning. Perhaps my muscles and joints were so right the just needed time to relax and adjust to comfort.
It’s been 2 weeks and I have to say I’d love it just for the comfort but the fact that I remain cool all night, is nothing short of a miracle. My normal wake up time is 6:00 a.m. I had to drag myself out of bed at 9:30 this morning because I was so comfy.
If this helps at all, we are retired and in our 60’s. my husband is about 220 pounds and I am 140 pounds. We both suffer from hip and shoulder pain. Honestly this mattress has helped relieve much of that pain.
With the 1 year return policy you really have nothing to lose and a great nights sleep to gain.
Thanks Nectar
Happy Folks in Maine
Response from Nectar SleepBy Fei Wang, August 29, 2020
Thank you so much for sharing your story with us! We always love hearing stories of those who were once in pain who are now able to sleep through the night and wake up pain free!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Horrible return process
on August 27, 2020
Posted by: Anonymous
Hope yours works out. Trying to process the the return is impossible.
Response from Nectar SleepBy Fei Wang, August 27, 2020
Hi Marc! Thank you for taking the time to let us know you need help with your return. We'd be happy to have a senior agent contact you to further assist. We're so sorry to hear that it didn't work out. Thanks again for your feedback.
Written by a customer while visiting Nectar Sleep