Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
1
Very unsatisfied
on July 29, 2022
Posted by: Jenny
Ordered the mattress and foundation in May . My son loves the mattress but the foundation is falling apart just from weight from sleeping on it the leg just fell apart and the bed collapsed while he was sleeping . Very cheaply made and the material was even damaged when we opened the box but my son said it was ok , because he thought it would only be a cosmetic issue . Now the mattress doesn’t have a sturdy foundation to sleep on . Customer service keeps giving me the run around and the bed and frame is supposed to have a three year warranty ! I asked to speak to a supervisor and the rep said they aren’t available. They continue to ask for pictures through email I’ve already sent . This is beyond frustrating and ridiculous!
Written by a customer while visiting Nectar Sleep
Customer Rating
3
This mattress is too firm
on July 29, 2022
Posted by: Joel M.
This mattress is too firm had to put a memory foam topper on it.