Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
5
Extremely comfortable
on July 26, 2022
Posted by: Kris B.
My first mattress did not unravel or “inflate” properly. The customer service was excellent and quickly sent me a new mattress. It is so wonderfully comfortable. I sleep great on it and so does my wife. We couldn’t be happier.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love the bed
on July 26, 2022
Posted by: Joanne S.
We just love our new Nectar bed.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
It’s good
on July 26, 2022
Posted by: Nicole W.
The mattress itself is good, the only problem I had was with my bed frame the screws they use to hold the connectors in place are very short. I think my bed frame one side was a little warped so it made the connector disconnect Im sure they would have replaced the item but since I was sleeping on the floor I fixed the frame myself as I did not want to wait for a new replacement to come. Otherwise the mattress itself is good and I’m still happy with my overall purchase
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Haven't made up my mind yet ....
on July 26, 2022
Posted by: Thomas K.
So far it's okay.... deciding whether to buy another for the other side of the bed....
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Absent and Inattentive Customer Service
on July 26, 2022
Posted by: Ross
My wife and I ordered a Nectar Mattress that was promoted to be shipped within 3-5 business days of the purchase. After making the large purchase and receiving confirmation with that shipping date range, we were then immediately notified that it would not be shipped within those dates. We made the purchase in order to have a mattress for guests visiting from out of town, but it seems like we will not be able to provide that, and we have yet to be contacted or provided an update from Nectar (even after several emails). We even tried the chat function on the website, to which a customer service representative said she was asking someone from the proper department about the order and would be sending us an update that day. It has been several days and we still do not have an update from her or received any sort of communication from Nectar. I understand the current difficulties in supply chains, but I don't believe the situation just happened to get backed up within 12 hours of us making our purchase.
While reviews express a quality product, we unfortunately have been given the impression that Nectar is misleading and unconcerned with customer satisfaction.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great mattress
on July 26, 2022
Posted by: Patrick A.
Great very comfortable mattress
Get a very good night sleep
I’ll recommend this
Very satisfied
Get a very good night sleep
I’ll recommend this
Very satisfied
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Nectar
on July 26, 2022
Posted by: Randy
2-4 business days on delivery. Right after they accepted my credit card delivery time turned to 6-9 days. Refused to rectify Stated it was because of hlgh volume
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Not as soft as I
on July 26, 2022
Posted by: William B.
Not as soft as I expected, sleeps warm. Only 30 days in, will evaluate later.
Written by a customer while visiting Nectar Sleep