Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
5
The mattress is amazing. Good
on February 8, 2023
Posted by: Zachery L.
The mattress is amazing. Good combination of stiffness and yet you find yourself wrapped by the mattress when you wake up.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Not worth it in the long run
on February 8, 2023
Posted by: Staci
I’ve had a nectar mattress for about a year and a half now. At first I liked it (at little on the soft side for my preference but compromising for my partner), it was way better than the 9 year old mattress that I had previously. However, after a year of use there is now little to no support and my back is killing me every morning. I wish we had returned within the 365 trial period but I didn’t want to deal with the hassle at the time. Now it’s a huge regret. This mattress that I’ve had for only a year and a half feels like the 9 year mattress I had previously. Now I have to go buy another mattress since I am so uncomfortable it’s disrupting my sleep. Very disappointed.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Excellent Mattress
on February 8, 2023
Posted by: mrymryw
Best mattress ever, no adjustment time required. Slept like a baby the first night. Easy to unpack, the only suggestion I have is place it on your bed frame prior to opening the plastic.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
very happy with this mattress.
on February 9, 2023
Posted by: Rosanne S.
very happy with this mattress. Super soft and comfortable to sleep on
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best sleep in years. I
on February 9, 2023
Posted by: Eloisa J.
Best sleep in years. I wake up with no body aches. No buyer's remorse.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Comfort. I love my nectar
on February 10, 2023
Posted by: Norma R.
Comfort. I love my nectar mattress. I sleep very well I don’t get up with back pain as I use too I don’t even get up as often as I use to - to go pee. Mattress has definitely made a difference for me. I bought the basic nectar and I love it
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great mattress. On time delivery.
on February 10, 2023
Posted by: Minesh P.
Great mattress. On time delivery. Overall, pleasant experience so far..
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Customer service and warranty
on February 11, 2023
Posted by: Holden
Don’t let them fool you with their “warranty” because they will do everything in their power to not honor it. 5 years with the mattress and we have been reasonably happy with it. Not the best but decent enough. Recently (6 months or so) my back has been so sore waking up. Thinking it was just me I decided to ignore it and went to a chiropractor to be adjusted and checked out. I’ve come to terms it’s the bed when my wife also started having issues. I contact customer support for warranty and they advise me to take pictures of the whole bed, and white tags. I did this as well as a standard jug test to show sinkage in not only problem areas but in areas not lacking support so you could see the difference. When a 7lb jug sinks 3-4 times deeper under my back area than my foot area there is clearly failing support under that area. They refused my warranty because of normal staining on the cover, not spill, just normal staining from humans sleeping on it. They advise I clean the cover but don’t remove it because that voids warranty, but the cover has slight tears starting in it because it’s cheaply made as well so cleaning it would cause that to rip further and then leave me with holes in the cover. This company will take your money and leave you for dead. They will not honor warranty. They also juggle your emails between 5 people who say the same thing every time so you get frustrated and give up. Give your money to a better company with good customer support. The bed and the company will not give you support. Garbage product. Garbage company. Would go 0 star if possible.
Written by a customer while visiting Nectar Sleep