Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin XL - Multi
Average customer rating
4.3
(33,324 Reviews)
Rating breakdown 33,324 reviews
5 Stars
21,920
4 Stars
4,784
3 Stars
2,980
2 Stars
1,585
1 Star
2,055
Customer Reviews for Nectar - Classic Mattress - Twin XL - Multi
Customer Rating
1
Unhappy Customer-
on October 2, 2021
Posted by: Judith
I am on my second mattress and it did not inflate properly. This was the issue with my first mattress. After 7 days of inflating, the mattress is wavy on one side.
I cannot endorse the quality of these mattress. It is sad because the overall comfort is nice.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Bad mattress bad service
on October 2, 2021
Posted by: Heike L.
We bought a mattress in January and by July is was uncomfortable, it was not holding its firmness/shape. By September the mattress was just useless to us, due to surgery and the mattress having lost all its support. We reached out to the company via email twice and were ignored after declining accepting 2“ mattress pad and declined purchasing a replacement mattress from their sister company Dream Cloud. When I finally reached a live person on the phone and figured everything is being put in motion for my full refund and being promised a free and no-hassle return, boom four days later I receive an email that a no hassle return and free pick up is not available in my area ( Columbus, Ohio!!!). Instead they give me three options of what I can do on my end to donate & proof, dispose & proof etc the mattress, and all the forms, pictures, signatures, verifications and documentations I have to provide. Neither is hassle free, nor completely free ( forms need to be printed out, verified and scanned and emailed).
Like I said, I just had major surgery and I am in no position to move a king size mattress.
This company is NOT standing befind their word, their 365 night warranty is neither free of hassle nor cost! I will never recommend this company.
Like I said, I just had major surgery and I am in no position to move a king size mattress.
This company is NOT standing befind their word, their 365 night warranty is neither free of hassle nor cost! I will never recommend this company.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Very pleased
on October 2, 2021
Posted by: Taryn J.
I’m so glad I took a chance and ordered this mattress. The reviews were all correct, it is the most comfortable mattress I have ever owned. My boyfriend has a bad back and our old mattress was making him feel sore in the mornings. Once we switched to this one he felt much better. I am very pleased with this purchase and now I want to replace my son’s mattress and the guest bedroom mattress with one also!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Waterproof Cover Not Effective
on October 2, 2021
Posted by: Donald
We bought the mattress with the sheet and mattress protector bundle. The first time that the mattress protector got wet from my daughter having an accident a leaked right through and ruined the mattress. This is cheap material and not to be trusted.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
A dream!
on October 3, 2021
Posted by: Rita A.
Love sleeping on my Nectar Mattress! Sleep so well and it’s perfect for my back.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
We love the mattress and
on October 3, 2021
Posted by: Ann V.
We love the mattress and the pillows. I wish the pillows were not so expensive because I would love to purchase more but not at that price.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
It ok
on October 3, 2021
Posted by: Trevis W.
Trying to see if it will soften up a little kinda to firm
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Good mattress so far
on October 3, 2021
Posted by: Abdul S.
Mattress is comfortable but can not a little warm for hot sleepers or generally people who like to sleep to some chilly surface.
Written by a customer while visiting Nectar Sleep