Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,683 Reviews)
Rating breakdown 43,683 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
1
Didnt even get my bed, and im super disappointed.
on May 18, 2020
Posted by: serah
Not only, can you not get a hold of anyone, for 6 hours, but also, when you order when everything is in stock, they still don't ship it in 5-6 business days. I couldnt get a hold of anyone, every time i got close to my turn in line, it would kick me off, and here i was, waiting another 6 hours to talk to someone, im exhausted from this company alone. dont buy if youre in dire need of a bed. youll wait 3x longer than they say.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Doesnt meet expectations/ upset customer
on July 2, 2020
Posted by: Anonymous
We ordered our matress on may 29th, it is now july 1st and we just received it. It took over a month to receive and it was supposed to ship within 7-10 businesses days. UPS was a terrible service to be delivered through, when it finally did ship, it stayed on their truck for days with out being delivered. I know this because I checked the tracking # consistently and even when being in our neighborhood, no one came to our door. Today we received the box and it was opened, ripped all around, and the matress even had some dirt on it (not much but definitely didn't expect to see that since its wrapped so tightly). After we cut open the matress the fabric all around the matress was loose and off centered. The matress foam is warped and is bent upwards on both ends. Even after waiting 4 hours, the matress still hasn't fluffed up on the bent side. We flipped the matress over to see why it was still bent and the bottom layer of foam has a deep crease going inward. I will have to contact them for replacement and hope that the new one isnt the same or take as long.
I was so excited for this matress due to the great customer service. A Nectar service rep answered all my questions promptly and even did some research on the questions they didnt know the answers to. Now that I have it in my home it doesnt meet expectations. I'm very upset.
I was so excited for this matress due to the great customer service. A Nectar service rep answered all my questions promptly and even did some research on the questions they didnt know the answers to. Now that I have it in my home it doesnt meet expectations. I'm very upset.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great Sleep and NO backache in the morning!!
on August 26, 2018
Posted by: Anonymous
The Nectar is a wonderful mattress with a super warranty that no other company has. Another super thing is you can sleep on it for a full year to try it out. I have slept for a week on it and I am favorably CONVINCED.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Wonderful sleep!
on August 24, 2018
Posted by: Erskine H.
I used to think my foam filled wave-less waterbed was the greatest. I was wrong. Nector is king!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best sleep in years!
on August 6, 2018
Posted by: Anonymous
Delivery was super fast the price was very fair and being able to break the cost into payments made it very easy. Extremely comfortable and me and my wife both are in love with the mattress we bought.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
I've slept very sound
on August 3, 2018
Posted by: Clay R.
We both are on the bigger side of life, so we I roll over, I feel that I'm on a sponge. This is our first memory foam mattress. I have felt very rested each morning so far. I'm just use to a little firmer bed
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Wonderful mattress!
on July 23, 2018
Posted by: Christine B.
Love the mattress, quick delivery too. Only problem was that I ordered a mattress protector, but was delivered the wrong size. It took over 2 months to finally get the correct size delivered. But overall, so far, I am very happy!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
It takes some getting use to!
on July 21, 2018
Posted by: T H.
It takes a few nights to get used to the mattress - hard to turn over once you have settle in for the night - certainly not for tossing and turning sleepers!! Now that I am use to it - great nights sleep!!
Written by a customer while visiting Nectar Sleep