Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,683 Reviews)
Rating breakdown 43,683 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
2
NEVER AGAIN TRUST THIS COMPAMY WHAT U SEE IN THE VIDIO IS NOT HOW YOUR MATTRESS LOOKS AS SHOWN ON THIS SIGHT
on November 5, 2019
Posted by: MRS A.
THE MATTRESS ARIVED IN USE RETAPE BLUE BOX NOTHING LIKE THEY SHOW YOU IN THE VIDIO
took them forever to delivered it 3 weeks and 3 hours to set up the mattress keeps sliding off the base sideways and the connection for WIFI does not work I NEVER RECEMMOND THIS COMPANY TO ANYONE
took them forever to delivered it 3 weeks and 3 hours to set up the mattress keeps sliding off the base sideways and the connection for WIFI does not work I NEVER RECEMMOND THIS COMPANY TO ANYONE
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Mr.
on January 7, 2020
Posted by: Anonymous
Worst return service i have ever tried to do. A lot of promises. Broken promises! :thumbsdown:
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Thank you.
on February 4, 2020
Posted by: Sabrina S.
Bought this bead for my 7 year old daughter. She now sleeps a full 8 hours! She has never slept a full night sleep. Since the purchase of Nectar bed she has done better in school and not tired all the time. Thank you for the most incredible bed we have ever purchased.
Response from Nectar SleepBy Fei Wang, March 16, 2020
We're so glad to hear that! Thank you for your review. We're happy to help!
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Be aware(beware) of the warranty
on February 27, 2020
Posted by: Anonymous
I purchased this for my wife and I based on online reviews and ratings. The mattress sleeps cool which I like. I began to experience hip pain while sleeping that I did not have with my old mattress. My wife, who had back pain sleeping on the old foam mattress, had more pain sleeping on the Nectar mattress. She eventually would not sleep on the Nectar at all. I realize mattress selection is very individualized. My concern is not that the mattress was not a good fit for the two of us. It was that the mattress is very hard to get rid of once it is decided it is not for you. I was offered a soft top for free if I tried the mattress for more time which I was not interested in. When I asked that the mattress get picked up and returned, I was given charities that I could contact and even offered a gift to friends or family if I documented the exchange. In California, you can not donate a mattress and that is my warning to future Nectar customers in my area. I am not sure how many of you have a group of friends that would accept your old mattress, but I don't have any such friends. I called all local charities and homeless shelters. No bites. You can not legally dispose of a mattress in California regardless of the shape it is in. I was then asked if I would haul this mattress out to the curb and have it picked up by my once yearly oversized object collection which I had already used. I said no. I was then told I would get a call back about a timely pickup on the Nectar Mattress. I am still waiting. Please consider the difficulty in disposing of this mattress prior to purchasing, especially if you are in a state that does not allow charitable mattress donations.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Good for the price
on March 26, 2020
Posted by: AngieK
The first few weeks it was super stiff. I found on the site where walking on it would help loosen it up so I did that a lot. You sink pretty deep in this mattress. when you turn in the bed it takes it a few minutes to bounce back. The mattress doesn't seem to retain much heat so that's a great plus. It is kind of difficult to get up from the bed. It is fairly comfortable but I think I would have liked it to be more plush. I see where are they now sell a plush model. I probably would have chosen to buy that instead. Pretty good deal for the price.
Response from Nectar SleepBy Fei Wang, April 2, 2020
Thank you for your honest feedback. One of our senior agents has reached out to you via email to assess your mattress.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Perfect mattress
on October 17, 2020
Posted by: Anonymous
I was hesitant to buy a mattress online but this mattress is a million times better than I could have purchased in a store. Pleasantly firm and easy to set up. We got the bed frame and headboard and we are loving that, too. The National Sleep Foundation had a great review of this mattress and I'm so glad that we purchased it.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Never want to leave my bed!!
on December 9, 2018
Posted by: Valerie C.
Great mattress! Love sleeping and feel great in the mornings
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Very Comfortable! No tossing and turning.
on September 26, 2018
Posted by: Gwen K.
My husband and I can both sleep comfortably with out disturbing the other. He comes to bed later than I, and I don't feel him get into bed. It's great.
Written by a customer while visiting Nectar Sleep