Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,683 Reviews)
Rating breakdown 43,683 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
4
Frame was poorly built
on October 8, 2020
Posted by: T B.
Our daughter purchased the bed for us. The mattress has been great. Loved it from the first time I laid on it. However the frame was manufactured poorly, it appears to have been built with scrap wood. The bottom cord of one support split apart, both center supports were factory assembled upside down, had we put it together as directed the legs would have been pointing upward. Suggest Nectar review the vendor for QC.
Response from Nectar SleepBy Fei Wang, October 8, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Great Mattress
on November 11, 2020
Posted by: Anonymous
I have had the set for one week now. I bought the powered frame, the mattress, and got the resident bedding set as well. Here is what I have found so far:
The Bed Frame: works great, though the Frame did not arrive with all the features it advertised, specifically only two of the three vibrator sections were present and the remote only had options for two, the head and foot. The Under bed control unit had a space for a lumbar but no attached or included device. The usb points were in a different position then in the picture, which is not a problem, however when I plugged my Android Phone and my work Iphone into one side the usb ports appeared to be cutting in and out, until i unplugged one.
The Mattress: So far the Mattress is amazing, I am sleeping better than i have in a while. The mattress also came with two pillows included which are made from scrap chunks of memory foam. Which is less than Ideal but Since they come with the Mattress and the sheet set came with much better Pillows its not really a complaint they are extra pillows.
The sheet set: After the first night the sheets almost feel like there is nothing there and when paired with a plush blanket for winter its amazing. The pillows are very comfortable in any of the bed positions.
Response from Nectar SleepBy Fei Wang, November 11, 2020
Hello! We wanted to reach out to thank you for sharing your experience with us. We greatly value every customer's perspective and are always looking for ways to incorporate feedback we receive to provide the best experience possible. If you have any additional concerns, or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Soft and firm
on October 7, 2018
Posted by: Beatriz S.
The mattress was amazing in the beginning but we feel like it is already flattening out a little and it is just past our one year of having it. We are concerned about the longevity of it's time with us. Past mattresses start with flattening out then eventually dip. We are disappointed that we just missed our 1 yr purchase date by a few days, to request a return. We had high hopes for this mattress when we first received it and even suggested for several family members to purchase.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love my new Nectar
on September 23, 2018
Posted by: Anonymous
Loving my new nectar! Great nights sleep and back pain is gone. Firm and comfortable. Great for side and stomach sleepers!!!
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Hoping it gets better
on September 22, 2018
Posted by: Michele D.
Very easy ordering process, and quick delivery. The bed expanded to full size with some minor adjusting to the cover to give room at all four corners. Mattress stays cool while sleeping, however, is quite firm and a bit uncomfortable when sleeping in any position. Hoping my body adjusts, and the feel of the mattress gets better.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Sleeping Great with my Nectar mattress!
on September 11, 2018
Posted by: Grace C.
A new Nectar mattress and an adjustable bed, can’ get any better than that
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Getting a much better night's sleep with the Nectar mattress
on September 10, 2018
Posted by: Derek
Very pleased with communication from Nectar, delivery time and follow-up. Overall, a very pleasant purchase experience.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great Buying Experience!
on September 9, 2018
Posted by: Jas59md
Purchasing my new Nectar was very easy. It arrived in a timely manner.
It was very easy to get out of the packaging and I did not notice any odor from the "off-gassing" that I read about in other reviews.
WONDERFUL WONDERFUL WONDERFUL!!
I ordered a Medium and it is a little firm for me. I think I might just need to get used to it ...maybe I just need an adjustment period. I will give it a couple of weeks.
It was very easy to get out of the packaging and I did not notice any odor from the "off-gassing" that I read about in other reviews.
WONDERFUL WONDERFUL WONDERFUL!!
I ordered a Medium and it is a little firm for me. I think I might just need to get used to it ...maybe I just need an adjustment period. I will give it a couple of weeks.
Written by a customer while visiting Nectar Sleep