Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,683 Reviews)
Rating breakdown 43,683 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
4
First Boxed Delivered Mattress Tried
on August 18, 2017
Posted by: Anonymous
I can't grant 5 stars because I have no other experience to which I can compare. I don't foresee returning it, though, unless I get several months down the line and find the mattress has formed a permanent crater.
My butt sinks a bit lower than I was expecting when laying on my back, but I tend to be a side-sleeper and can now get through the night without either arm falling asleep as was occurring with my old mattress and box spring setup.
The Nectar is a vast improvement over my previous mattress and at a much better cost than found at retailers like Sleep Train. So, again, unless the memory foam starts losing it memory a few months down the line, I'm not likely to endure the hassle of returning the Nectar just to see whether any of their competitors might be better.
For now, I'm very pleased with the value and comfort of the Nectar mattress, and frankly, I'm more wowed by the comfort of the two pillows that came for free (free at the time I purchased).
My butt sinks a bit lower than I was expecting when laying on my back, but I tend to be a side-sleeper and can now get through the night without either arm falling asleep as was occurring with my old mattress and box spring setup.
The Nectar is a vast improvement over my previous mattress and at a much better cost than found at retailers like Sleep Train. So, again, unless the memory foam starts losing it memory a few months down the line, I'm not likely to endure the hassle of returning the Nectar just to see whether any of their competitors might be better.
For now, I'm very pleased with the value and comfort of the Nectar mattress, and frankly, I'm more wowed by the comfort of the two pillows that came for free (free at the time I purchased).
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Really enjoying my sleep!
on July 15, 2017
Posted by: Anonymous
Great mattress, looking forward to many sleep filled nights in the future!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great nights rest!!
on June 25, 2017
Posted by: Anonymous
I was apprehensive about ordering a mattress online. I have been pleasantly surprised. This mattress for exceeded my expectations. It's the best mattress I've ever owned!!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best mattress ever!
on September 24, 2019
Posted by: Anonymous
I was skeptical and worried about buying a mattress through the mail I’m so glad I did. I have fibromyalgia and haven’t had a full night sleep in a LONG time, plus we do shift work so good sleep is already difficult. I’ve had the bed a few months now and I can say BUY THIS BED. Not too firm, not too soft, JUST right. (IfI was a blonde I’d say I was Goldilocks, but alas - brunette here.)
Written by a customer while visiting Nectar Sleep
Customer Rating
5
MY EXPERIENCE!
on April 1, 2020
Posted by: Anonymous
I received mine yesterday.
I was diagnosed with fibromyalgia about 2 months ago and I’ve been having a hard time sleeping somewhere that can help me relax. My old mattress was sinking, especially on my husbands side. Being the sole provider of our home, i NEED him to get a good nights rest! I was a bit skeptical due to the horrible reviews but during this whole Covid-19 issue and having to be home, We needed something. I was still super nervous with the reviews that even after my impulse to order, I tried to cancel the order. I found reviews that stated that their big issue was with shipping. So I contacted Nectar through all types of social media to have a tracking number. I finally got a response and This was the BEST for me. I was notified through the whole process. Let me just say, my husband and I slept sooooo great! I will however say, it stinks and I needed to air it out all day but I know that will go away. But I love my new mattress!!!! And the free sheets are super soft! HIGHLY RECOMMEND!!!
I was diagnosed with fibromyalgia about 2 months ago and I’ve been having a hard time sleeping somewhere that can help me relax. My old mattress was sinking, especially on my husbands side. Being the sole provider of our home, i NEED him to get a good nights rest! I was a bit skeptical due to the horrible reviews but during this whole Covid-19 issue and having to be home, We needed something. I was still super nervous with the reviews that even after my impulse to order, I tried to cancel the order. I found reviews that stated that their big issue was with shipping. So I contacted Nectar through all types of social media to have a tracking number. I finally got a response and This was the BEST for me. I was notified through the whole process. Let me just say, my husband and I slept sooooo great! I will however say, it stinks and I needed to air it out all day but I know that will go away. But I love my new mattress!!!! And the free sheets are super soft! HIGHLY RECOMMEND!!!
Response from Nectar SleepBy Fei Wang, April 3, 2020
We are pleased to hear that you did decide to make your purhcase from us and that you are loving your mattress and sheets!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
WORSE COMPANY EVER!!!!
on June 2, 2020
Posted by: Anonymous
This mattress was not what is advertised. It hurts my back and neck and I'm unable to sleep because of the the fact that I sink in to the mattress. There was no speedy delivery, it took 5 weeks to deliver and I did not get my FREE pillows. When I tried to cancel the order after 2 weeks of waiting for the delivery I tried to cancel the order and was unable to. When I tried out the mattress and didn’t like, there no one to contact and nobody returned my emails, AGAIN. In the end there mattress SUCKS and everything list on the the website is a lie.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Worst
on June 22, 2020
Posted by: Anonymous
Worst company I have ever dealt with. WIsh I could give a big fat ZERO rating.
Response from Nectar SleepBy Fei Wang, July 3, 2020
Thank you for taking the time to share your feedback with us. We are sorry for the trouble you have had. We will pass this along internally so that we can improve and provide the best service and products possible for our customers.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Bed part COVID-19
on August 4, 2020
Posted by: Jose
A bed part broke in the middle of the pandemic and I got a whole new bed frame instead ! Thank you
Response from Nectar SleepBy Fei Wang, August 30, 2020
Thank you so much for the kind words! We are so happy that we were able to assist you in a timely manner! Please reach out to us by chat, email, or phone if there is ever anything else we can assist you with!
Written by a customer while visiting Nectar Sleep