Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,683 Reviews)
Rating breakdown 43,683 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5
Love Nectar!
on August 3, 2020
Posted by: Anonymous
Researched mattresses online and in person for quite some time. Old mattress had a concave divot where I normally slept which made it uncomfortable. Was skeptical about memory foam as I get hot as the night wears on. Nectar had the 365 day trial period, was not too expensive and came with 2 FREE pillows. The trial period sold me. I ordered and it came relatively quickly. The only drawback is there were no instructions. I mistakenly cut the plastic in my entry way and it began to inflate like a rubber raft. This made lugging it up my stairs a big challenge. The cover on the mattress got ripped while trying to get it up and over the bed frame. This made me sad as it was brand new. HOW do I get a new mattress cover????
I've slept on it for over a year and absolutely love it. It's the right firmness and prevents your hips/shoulders from hurting.
Response from Nectar SleepBy Fei Wang, August 31, 2020
Thank you for your feedback! We are happy to hear that you are loving your mattress and we see that a customer advocate had a new cover shipped to you. Please let us know if we can be of any assistance.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Don't expect an easy return
on August 21, 2020
Posted by: Anonymous
The base is literally made if the cheapest thinest wood I have ever seen and it's put together with staples!! Yeah a king size bed frame is put together with staples!! They have given me the hardest time trying to return my base! I literally fixed it with my own time and money!! I put real wood and screws in this thing and they are still going to make me dispose of it to get my money back!! So now I want the whole bed refunded!! I'm about to call the BBB on these people this whole thing is ridiculous and they have waisted so much of my time!!
Response from Nectar SleepBy Fei Wang, August 21, 2020
We are so sorry for any inconvenience or frustrations due to the return process. We have provided return instructions for the frame as well as the mattress per your request. Your mattress return will need to be approved before disposal so we have sent a photo request. If you have any questions or need any assistance please let us know. We appreciate your patience and look forward to hearing back from you to complete your return.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love It!
on September 2, 2020
Posted by: Anonymous
We had purchased a new mattress 7 years ago and we have 3 dogs that sleep in the middle of the bed with us. We had huge dips on each side even with turning mattress. So I looked into the new mattresses that come in boxes and found that I liked all Nectar had to offer. Ordered a king size bed August 13, 2020. Received my mattress August 24, 2020. Set it up and slept on it that night only after 4 hours of u packing it and OMG! My husband and I slept so good. Ours felt the same the second night as well ever though it said it could take 24-72 hours to fill out. So in just over a week so far we love it. Very comfortable! Pillows are awesome as well. Both my husband and I have neck issues so we are loving our new mattress and pillows. Highly recommend this product!
Response from Nectar SleepBy Fei Wang, September 2, 2020
Thank you for your review and for recommending Nectar! We're so glad that you're enjoying your mattress and hope that you continue to get your best night's sleep.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best mattress ever
on October 23, 2020
Posted by: Aunt D.
In my entire life I have never slept so well. Our mattress is 4+ years old on still love it. Wouldn't try any other mattress.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Not worth my money!
on November 6, 2020
Posted by: Brigitte
You should put a weight limit on your products! Mattress and foundation are both junk, I had a guest that weighed 300 lbs and the bed is now ruined and lop sided. Not safe any more to sleep on even after my guest put the mattress straight on the floor to be able to use it. Horrible experience. Order number 3741777.
Response from Nectar SleepBy Fei Wang, November 6, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best Sleep Ever
on September 4, 2018
Posted by: Anonymous
Fast shipping received in 2 days. Has only been 5 days but so far it’s the best bed I recommend it for sure.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Very good support and comfort.
on September 2, 2018
Posted by: George N.
My mattress came very well packed. Set up was easy. Very well made. Nice support and a good nights sleep. I highly recommend the Nectar to anyone looking for comfort and quality at a nice price !
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Comfortable bed!
on August 26, 2018
Posted by: Tyler F.
I really enjoy my mattress. It is really comfortable.
Written by a customer while visiting Nectar Sleep