Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3 out of 5
4.3
(43,683 Reviews)
Open Ratings Snapshot
Rating breakdown 43,683 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
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Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5 out of 5
5
Very comfortable and supportive
on February 12, 2018
Posted by: Anonymous
While the wait for delivery took longer than expected, the set up was a snap and we have enjoyed sleeping on the mattress every night since.
Written by a customer while visiting Nectar Sleep
Customer Rating
5 out of 5
5
We LOVE the Nectar mattress! Best sleep we e ever had!
on February 8, 2018
Posted by: Anonymous
The Nectar mattress is wonderful. We would recommend it for everyone!
Written by a customer while visiting Nectar Sleep
Customer Rating
5 out of 5
5
Doing what we wanted it to.
on January 7, 2018
Posted by: Ed R.
I purchased the bed for my 89 year old wife. She has been in 3 wrecks and has a very bad back, requiring her to take 4 high powered pain pills daily to subdue the pain. After the first night's sleep, she got up the next morning with no pain at all-second night was much the same.
Written by a customer while visiting Nectar Sleep
Customer Rating
5 out of 5
5
Sleeping through the night
on June 27, 2017
Posted by: Anonymous
I am sure you all have read the reviews of the time it takes from ordering to actually receiving the mattress,yes it does take a while. However, I ordered knowing that I was not going to get it right away. I expected about a month delay, and I actually got it in about 3.
I will also add that I did send a few emails and I always received very quick responses.
Now lets talk about the mattress itself. I am a side sleeper and prefer a firmer mattress, which works out well with this mattress. I had my previous mattress much longer than I should have considering how many times a night I woke up. Since I began sleeping on the Nectar, I have had many nights where I have not woke up during the night and on the bad nights I am only waking up once per night, so I am getting better sleep than I was with the old mattress. I have not had it for too long so I suppose things could change, but for now I am very happy with my purchase.
To sum everything up, I found this mattress to be worth the wait.
Written by a customer while visiting Nectar Sleep
Customer Rating
1 out of 5
1
Worst service ever!!!
on May 17, 2020
Posted by: Fanny
I order my bed with the adjustable frame all my items came in at different times I have my mattress on the floor over 30 days now I sent emails tried calling chatting and can’t get thru to no one they took the money fast but no one can tell me where’s my frame it’s fine if your backed up but at least communicate with me weeks since anyone contacted me worst service ever I regret ever buying anything here I work hard for my money !!!!
Written by a customer while visiting Nectar Sleep
Customer Rating
1 out of 5
1
Worst company ive ever bought anything from
on July 10, 2020
Posted by: Anonymous
The worst company I've ever bought anything from the bed frame that came with the package broke not even 3 months in the bed frame is made very poorly the mattress cause back pain I tried to get a new frame for months now and I got the runaround do not buy from this company
Written by a customer while visiting Nectar Sleep
Customer Rating
1 out of 5
1
So uncomfortable.
on July 10, 2020
Posted by: Cayleigh
After researching and reading so many positive reviews I chose a nectar mattress. We bought in February and I don’t think I’ve had a good night of sleep since then. When I tried to return it I would get the run around and finally got talked into getting part of my money back to keep the bed instead of returning with a full refund. I regret that decision SO much. My body constantly hurts from this bed and never had that issue with my cheap spring bed I had prior.
Written by a customer while visiting Nectar Sleep
Customer Rating
1 out of 5
1
Mattress and pillow
on July 28, 2020
Posted by: Tyrelle
Yes it’s soft but that’s all. I wake up in pain n still aching. Iam pisssed I spent all this money to feel worst ugh
Response from Nectar SleepBy Fei WangSeptember 7, 2020
Hello! We wanted to reach out and thank you for the feedback you have given us about your experience. We greatly value all feedback and are always looking for ways to incorporate customer feedback and provide the best experience possible. If you have any additional feedback you’d like to share or if there is anything we can do to be of assistance please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827 and we are also available via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
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