Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,681 Reviews)
Rating breakdown 43,681 reviews
5 Stars
29,018
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,584
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5
Life changing!
on September 22, 2020
Posted by: Joseph H.
I never write reviews but this mattress was simply life changing! With my old mattress I was waking up with back and neck pain every morning. Since the first night sleeping on the new queen size nectar mattress. I’ve woken up with ZERO neck or back pain! The purchase came with two of the premium nectar pillows. These are the most comfortable pillows I’ve ever had, which I’m sure have contributed to me not waking up with neck/pack pain. Monet well spent. Highly recommend!
Response from Nectar SleepBy Fei Wang, September 27, 2020
Hello Joseph! We are thrilled you're getting a great night's sleep, and that your back and neck pain is a thing of the past. Thank you so much for leaving your feedback!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Awful
on October 15, 2020
Posted by: Jessie W.
I was very disappointed in the mattress and the return process was also very difficult
Response from Nectar SleepBy Fei Wang, October 19, 2020
Hello! We wanted to reach out to thank you for sharing your experience with us. We greatly value every customer's perspective and are always looking for ways to incorporate feedback we recieve to provide the best experience possible. If you have any additional concerns, or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
so comfortable and fast service.
on October 15, 2020
Posted by: Anonymous
so comfortable and fast service. customer service is great
Response from Nectar SleepBy Fei Wang, October 20, 2020
We're so glad to hear this! Thank you for your review.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great choice
on October 15, 2020
Posted by: Dorothy V.
This mattress is very comfortable and I like the fact that the entire mattress doesn't shift and bounce when he person moves. Also the fact that it came rolled was a plus. We bought an old house with low clearances on the stairwell. A regular queen mattress would never have made it up those stairs!
Response from Nectar SleepBy Fei Wang, October 22, 2020
We're glad to hear you're enjoying it! Thank you for your review.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
I’ve had my mattress for
on October 15, 2020
Posted by: Jen P.
I’ve had my mattress for a little over a month now and I like it. It was pretty easy to set up by myself, and the new mattress/packaging smell went away in a couple days. I was apprehensive at first about mail-ordering a mattress that came all rolled up, but honestly you can’t even tell now. It holds shape very well and it’s just as comfortable as any other mattress, if not more. It was worth the price for sure and I’m happy with the purchase. I’ve had back issues in the past so having a GOOD mattress is important to me.
Response from Nectar SleepBy Fei Wang, October 23, 2020
We're glad to hear you're enjoying it! Thank you for your review.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love the mattress
on October 15, 2020
Posted by: Kat A.
I love how comfy it is. I wish customer service was better though
Written by a customer while visiting Nectar Sleep
Customer Rating
3
It is not as firm
on October 15, 2020
Posted by: Barbara I.
It is not as firm as I anticipated. I’m considering a retur . How would I get it back in the box?
Response from Nectar SleepBy Fei Wang, November 2, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best Sleep in a Long Time
on October 15, 2020
Posted by: Katie M.
Best sleep I have had in a long time! I love how the mattress hugs you as you sleep, but still provides support. Just love this mattress and I'm so glad I picked it.
Written by a customer while visiting Nectar Sleep