Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,683 Reviews)
Rating breakdown 43,683 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
1
worse company to deal with. Be aware.
on June 15, 2020
Posted by: Mike G.
Maybe this company should get Class A lawsuit for the way they handle business. hold on to your Money. hassle to return, they make it so difficult for . you have to wait 30 days to return the mattress, never heard of minimum wait to return something you do not like. Cancel and order forget it. I cancelled an order less than 24 hours after placing one, guess what , 2 weeks later still they shipped the matters when I told them , I am moving. I GOT AN EMAIL SAYING WE DELIVER THE MATTRESS. maybe still siting on someone's drive way or in front of their house not know what to do with it. My credit was charged too.
Response from Nectar SleepBy Fei Wang, June 18, 2020
Thank you for taking the time to share your feedback with us. We are sorry for the trouble you have had. We will pass this along internally so that we can improve and provide the best service and products possible for our customers. We are thrilled to see that you have had contact with a member of our team who is working on assisting you. For further details, please check your inbox for the most recent communication from our team.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Comfy, Affordable Mattress
on October 6, 2020
Posted by: Imani
So, so, so happy with this purchase! I also bought a nectar bed frame and got the gifted bed sheets, mattress protector, and pillows. For me, the mattress didn't need any adjusting at all. It was super soft and comfy from the moment I laid on it and I haven't had any issues since. You will not regret it!
Response from Nectar SleepBy Fei Wang, October 7, 2020
Wonderful! We're so glad to hear you've had a great experience. Thank you for taking the time to share your review!
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Great mattress, bad customer support
on October 9, 2020
Posted by: Anonymous
Mattress just arrived one day. Had tracking but no indication as to what had shipped. Never gave any information as to when something may ship. Very disorganized company.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Mattress + Adjustable Base = the best
on October 2, 2018
Posted by: Anonymous
My boyfriend and I got the Nectar bed with the adjustable base when we moved into our new house. The bed is the perfect level of firm (we like our mattresses on the firmer side) and the adjustable base is amazing! By far our best purchase ever!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love My Nectar Bed!
on September 8, 2018
Posted by: Brenda E.
After a lifetime of traditional mattresses it’s a real joy to wake refreshed with no achy joints.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Huge Step Up
on August 24, 2018
Posted by: Garrett H.
After slowly shopping for a new mattress for a period of months, we continually revisited the nectar website. We were honestly skeptical for the quality and feel of a king mattress at such an affordable price. We have been sleeping on our mattress now for 2 weeks, and it’s hard to get up in the morning. The bed is soft enough to unload joint pressure (I have bad shoulders - no longer any pain sleeping on my side) but just the right firmness to support. It has been one of our best value purchases by far. You can’t afford not to try it!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Good so far
on August 4, 2018
Posted by: Anonymous
Only had it for a few months and I like it so far. I would consider it a medium to firm bed. I sleep good on it. I'm keeping an open mind and time will tell. The 365 day test is probably a good reason to try it out. At least you have that much time and all the others only have 90 days. Check it out!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great support
on July 14, 2018
Posted by: jpzar
Overall, best value bed. The online buying process and the delivery was smooth.
Written by a customer while visiting Nectar Sleep