Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,682 Reviews)
Rating breakdown 43,682 reviews
5 Stars
29,018
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5
Great night sleep in a long time
on August 22, 2017
Posted by: Anonymous
I've always had a regular mattress and put a foam topper on it. Not anymore this mattress has met and exceeded my expectations.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
So comfortable
on July 17, 2017
Posted by: Eddie H.
The delivery took about a month but otherwise a Great mattress
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Amazing!
on June 22, 2017
Posted by: Anonymous
First memory foam mattress we've owned. Can't find an uncomfortable position at all.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Mattress was too hard for us.
on May 8, 2017
Posted by: Anonymous
The mattress shows much quality, but for us, it was too firm. We could not get a full nights sleep and were waking up several times a night. By morning we had a back ache. This was every night for a week. So, we are going to have to return the mattress as we cannot go without much sleep anymore.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best sleep for a working couple!
on July 19, 2020
Posted by: Rachael
Our backs don't hurt, when laying down it molds to us and doesn't pinch any pressure points, and its moves with you. Most importantly still so comfortable! My favorite part about the mattress is when I have to wake up early to go to work, it doesn't bounce my boyfriend at all as I'm getting out of bed. Absolutely head over heels in love with our Nectar :sleeping::blue_heart:
Response from Nectar SleepBy Fei Wang, September 11, 2020
Thank you so much for sharing your feedback with us! We are thrilled to hear that you can get out of bed each morning without disturbing your boyfriend! If we can ever be of any assistance please let us know!
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Queen bed too firm
on July 24, 2020
Posted by: Anonymous
I bought a queen sized nectar last year in January. After 3 months of trying it make it work and loosing more and more sleep, we put our memory foam topper back on the bed. We were finally able to sleep! Unfortunately with the problem “solved” by adding the pillow top we never returned in within the trial period. I seriously regret it now. I don’t know if we got a dud or somehow clicked with wrong option (I don’t remember there being firmness options) but it is terribly firm, like I’m talking a piece of wood firm. Neither my husband or I could handle it and we will never take the topper off of the bed. The whole idea in getting a new mattress was to get something comfortable!
My MIL bought a mattress a month ago and it seems to be softer than ours so maybe it was my mistake but I won’t but a nectar again.
My MIL bought a mattress a month ago and it seems to be softer than ours so maybe it was my mistake but I won’t but a nectar again.
Response from Nectar SleepBy Fei Wang, September 7, 2020
Hello! We wanted to reach out and thank you for the feedback you have given us about your experience. We greatly value all feedback and are always looking for ways to incorporate customer feedback and provide the best experience possible. If you have any additional feedback you’d like to share or if there is anything we can do to be of assistance please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827 and we are also available via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Going on a month I have got half my shipment
on August 10, 2020
Posted by: Gerard c.
My mattress come within 2 weeks My sheets come a couple weeks after that still waiting on my bed frame still waiting on my mattress cover so I can sleep on my new bed this is not been too pleasurable of an experience so far
Response from Nectar SleepBy Fei Wang, August 24, 2020
We apologize for the delays in the shipment of your order. We show that all items are now in transit and on their way to you. Please reach out to us by chat or email if you have any further questions.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Worst company ever
on September 22, 2020
Posted by: Anonymous
I purchased a queen mattress and waited over 2 months going back and forth and hearing every excuse in the world before finally having no choice but to cancel my order
Written by a customer while visiting Nectar Sleep