Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,681 Reviews)
Rating breakdown 43,681 reviews
5 Stars
29,018
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,584
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5
Best sleep ever.
on May 4, 2017
Posted by: Anonymous
I typically get up at 1am and finish the night's sleep in my recliner. Since getting our Nectar, I have slept the entire night in bed. I am thrilled.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Incredible Sleep!!
on January 4, 2020
Posted by: Anonymous
The mattress came in two business days!!! That alone speaks volumes. The mattress itself is like heaven to sleep on. Not too firm, with just the right amount of give that wraps your body in comfort. (210 lbs) I'm never going back to coil mattresses.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Bad sheets
on January 26, 2020
Posted by: Christina W.
I got sheets with make up on the pillowcase sent pictures in and because I took them out of package and washed them they will not fix the problem. I DON'T EVEN WEAR MAKE UP
Response from Nectar SleepBy Fei Wang, January 29, 2020
Hello! We appreciate your feedback and have had one of our senior team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Super disappointed
on February 1, 2020
Posted by: Anonymous
I did so much back and forth before I purchased this mattress. I literally was in love with it and felt I made the best choice. I’ve have it for 13 months. We have rotated it three times so far. It is sagging and like dropping? I don’t know how to explain it.
Response from Nectar SleepBy Fei Wang, February 11, 2020
Hello! We appreciate your feedback and have had one of our senior team members reach out to help resolve your concerns. Please check your email for a response from our team. We look forward to helping you and hope that we can give you a five-star experience with us moving forward.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
King Mattress Customer
on February 5, 2020
Posted by: Anonymous
Matress and frame are great overall. The reason I give it 4 stars is because my legs sweat every night sleeping under a sheet and comforter. I have a fan blowing on me to help. Doesn't sleep cool to me. My wife says she doesn't get hot.
Response from Nectar SleepBy Fei Wang, March 18, 2020
Thanks for taking the time to leave a review! We appreciate you sharing your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
First time Memory Foam Mattress
on June 24, 2020
Posted by: Anonymous
This was our first time buying a memory foam mattress. I was unsure of how if like it but with deal Nectar offered, and the 1 year no risk trial I took a shot. All I can tell you is that my wife and I sleep harder and stay asleep longer than any time in recent memory. It's amazing! Also, if I get up early, or my wife does, it doesn't wake the other person up because of the design of the mattress. I can say this mattress is 100% as advertised.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Love the mattress but sleeps a little warm for me. DO NOT BUY THE FOUNDATION BED FRAME!!
on July 7, 2020
Posted by: Tina R.
I am writing my second review because my first one a few days ago has suspiciously disappeared. Hmm. I am currently on the phone waiting to talk to someone in customer service and have been on hold for 2.5 hours so far. I am also waiting in the chat queue to see if I can "talk" to someone that way. It has been an hour there and I have gone from 33 to 5 in the queue but I don't know if the chat will be helpful. As I said in my title, both my son and I actually really like the mattress. We are both hot sleepers but we are trying other things to fix that and keep the mattress. My big issue is my frame. I ordered the frame with headboard for my son and his is great! Great design and sturdy. If you order just the Foundation base you will be very disappointed. The wood slat packs that are supposed to be the support for the mattress barely reach the sides and are expected to sit on 1/2 inch on each side. Needless to say they do not stay put and the fall through as does my mattress as well then. I am in the bed alone with my small dog, not a lot of movement going on and no kids jumping on the bed or anything. EVERY DAY I have to fix the slats to get the mattress straight again and that is no easy task due to the weight of the mattress. My phone just died so I just spend 2.5 hours on hold for nothing. Still waiting on chat. I really hope we can work this out because I do like the mattress but between the customer service and my base I could only give it a two.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
myself and my husband have enjoyed sleeping on the bed so far
on September 27, 2018
Posted by: Jozette S.
the shipping was a nightmare. the boxes were damaged. it did affect one of the bed frames but we were not going to send it back and wait again for another frame.
Written by a customer while visiting Nectar Sleep