Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,681 Reviews)
Rating breakdown 43,681 reviews
5 Stars
29,018
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,584
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
1
Warranty is a joke
on September 24, 2020
Posted by: Anonymous
Nectar doesn’t warranty the mattress as they state! Ours was denied and we have humps in our mattress!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Love and hate it
on October 6, 2020
Posted by: Anonymous
We purchased the king size to replace our traditional mattress.
Quality was great
I thought the firmness was excellent however my wife thought it was too firm so we decided to return it.
Customer service was FANTASTIC made return process very quick and easy. It tool long for our mattress to arrive than it did to do the return process.
Quality was great
I thought the firmness was excellent however my wife thought it was too firm so we decided to return it.
Customer service was FANTASTIC made return process very quick and easy. It tool long for our mattress to arrive than it did to do the return process.
I wish more companies had such amazing customer service.
Response from Nectar SleepBy Fei Wang, October 6, 2020
Hello Jason! We're sorry the Nectar Mattress wasn't the perfect fit for you and yours, but we're thrilled our customer support team was able to assist you with your return. Thank you for your honest feedback!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Ms
on October 17, 2020
Posted by: Anonymous
Best sleep we’ve ever had !!! Im amazed at how much better it was than our 2 year old pillow top that cost more.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
2 Twin XL is NOT same as Cal King
on October 24, 2020
Posted by: Skarleth
So i have a cal king sleigh bed. Nectar advertises a Cal King Split. When i selected that it took me to 2 twin XL beds. This made me think it was the same. Upon getting the bed i realized i have huge gaps above my head and below my feet, as I have a cal king sleigh bed. I measured the 2 twin xl and sure enough it sizes to be an king size bed not a cal king. This caused the beds to hang over the sleigh bed. It didnt help i also ordered the adjustable frame, that also didnt fit. I had to remove part of the board on my bed to make it fit. Also my pillows fall into the hole as i cant push the bed frame all the way up. Am i doing something wrong? Still unsure about this set up.....the matress itself is a lot firmer than i thought. To better explain my son also bought one, a full size and he loves his,.....
Response from Nectar SleepBy Fei Wang, October 27, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
High Quality!
on September 20, 2018
Posted by: carie h.
I have only slept on my Nectar for a short time (few days) but so far the bed is very comfortable. I also purchased the adjustable base, LOVE IT!!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Well rested
on September 16, 2018
Posted by: Roman E.
It's only being 4days since I've had it and I've already feel better from my back to n body
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Great mattress
on August 28, 2018
Posted by: Corley T.
Iv been having the nectar mattress around 6 months now. I wasnt to sure about it the first few days but after it started breaking in it just got extremely comfortable. I love this mattress and the comfy pillows that come with it. Definitely worth every penny.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Been needing this bed...
on August 24, 2018
Posted by: Anonymous
Outstanding quality and comfort...I have been sleeping in my reclining chair for years due to shoulder and back issues and now I can sleep on a bed and wake up rested without aches and pains
Written by a customer while visiting Nectar Sleep