Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,681 Reviews)
Rating breakdown 43,681 reviews
5 Stars
29,018
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,584
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5
Best mattress I've tried
on May 15, 2017
Posted by: Anonymous
Tried mattresses from several of the online retailers and Nectar mattress is the best experience I had. Firm but it does not make my back ache, very cool even for long hours of sleep.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Buyer beware!!!!
on April 29, 2020
Posted by: Midge
Look at Nectar sleep on face book before you order. Tons of problems!!!!!!!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Horrible mattress and Return
on July 12, 2020
Posted by: Shelley
Steer clear of this mattress! This mattress is the most uncomfortable thing I have ever slept in. It’s a cheap piece of foam that just sinks in - no resistance to body weight.
They will not let me initiate a return until I have had it for 30 days. I bought a king mattress and it’s huge! I have to just hold onto it for at least 30 days before I can get rid of it. That also means I am out the $$$ I paid for this uncomfortable mattress for at least another 30 days.
Getting in to chat with someone about this was also a pain. I was put in a queue that randomly moved up and down, but never resulted with me chatting with anyone. I was on it for over 2 hours and nothing. Then it randomly worked early on a Sunday morning.
They will not let me initiate a return until I have had it for 30 days. I bought a king mattress and it’s huge! I have to just hold onto it for at least 30 days before I can get rid of it. That also means I am out the $$$ I paid for this uncomfortable mattress for at least another 30 days.
Getting in to chat with someone about this was also a pain. I was put in a queue that randomly moved up and down, but never resulted with me chatting with anyone. I was on it for over 2 hours and nothing. Then it randomly worked early on a Sunday morning.
Save yourself all these head and body aches - avoid this mattress at all costs!
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Mold on bottom of mattress
on July 31, 2020
Posted by: Mom2four
I bought 3 queen size mattress. Two were delivered the same day one a few days later. We had the mattress for less than 3 weeks and one of them has mold on the bottom of the mattress. Nectar is blaming us for the mold and will not replace the mattress. Our house had a dehumidifier and has no moisture problems. The other two mattresses are fine and have no issue. This mold is inside the mattress!! I am very disappointed in this company and do not recommend their products.
Response from Nectar SleepBy Fei Wang, September 4, 2020
We are sorry to hear that one of your Nectar Mattresses developed mold on the bottom. Per our Return Policy, environmental issues such as mold are not considered a manufacturer's defect and are not covered by our Forever Warranty. Please reach out by chat, email, or phone if you would like to discuss this issue in greater detail.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Wow!
on August 27, 2020
Posted by: Mabel
I bought this mattress to replace my old memory foam one and my husband can't stop sleeping on this, he loves it. At first I didn't like it but I got use to it and mann how I do love my nectar matress, sheets and pillows.
Response from Nectar SleepBy Fei Wang, August 29, 2020
Hi Mabel! We are so happy to hear that you grew to love your Nectar Mattress!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Bye bye back pain
on August 30, 2020
Posted by: Keith A.
For over a year as my other mattress has been declining in comfort we finally purchased a new mattress. Upon recommendation we bought a nectar. The first night I slept like a log, I was able to get up in the morning and touch my toes without stretching out my lower back. Was in love with this mattress!
Response from Nectar SleepBy Fei Wang, August 31, 2020
Thank you for your review! We are glad you love the Nectar mattress!
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Meh, we like Purple better.
on September 24, 2018
Posted by: Anonymous
It’s a pretty good mattress, and we are going to try it for a couple weeks before we send it back, but so far we miss our Purple mattress.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
It was nice
on September 23, 2018
Posted by: Dusty C.
I was expecting a little more give or softness in the mattress but still slept okay.
Written by a customer while visiting Nectar Sleep