Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,681 Reviews)
Rating breakdown 43,681 reviews
5 Stars
29,018
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,584
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
3
Good mattress, delivery took over a month
on September 27, 2017
Posted by: Evan G.
I ordered the mattress the end of August because I was moving. I did not receive the mattress until the end of September. So far the mattress has been comfortable but I haven't been able to sleep in it much.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Not Mind Blowing
on August 26, 2017
Posted by: Braden L.
Poor supply chain management, don't properly track orders and inventory. Orders Don't ship out in a timely manner, and they don't notify you of the step of the process. If there is a delay, they don't tell you, they expect you to take time away from your day to contact them to find out that there is a delay and to find out why.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Amazing bed and amazing customer service. BUT!
on August 2, 2017
Posted by: Anonymous
The mattress itself and the customer service nectar service are beyond comparable but the time it took for me to receive my bed was way longer than projected. This was not a problem on nectars side but after contacting customer service they were able to satisfy all my questions and conserns. 10/10 customer service
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Great bed overall
on July 31, 2017
Posted by: Justine T.
It is a great bed and was very impressed with how it was packaged when it arrived at our home. Very easy setup, love the quilted pattern. My husband loves it and so do my two puppies. As for myself I am taking a little longer to adjust to the medium-firmness, but have high hopes that I will love it just as much as everyone else.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Most comfortable mattress I have ever slept in
on June 19, 2017
Posted by: Anonymous
Amazing matress. Would recomend it to anyone looking for an affordable and comfortable mattress
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Good Sleep is Easy
on May 16, 2017
Posted by: Anonymous
Ordering the mattress was fairly easy. There was a delay in shipping that was expected. The communication regarding status updates could have been better. Inquiries I made about my order though were handled promptly.
The mattress arrived in a large bag and was easy to get upstairs to my bedroom in the 2nd floor of our home. I moved the mattress, unpacked it and set it up on the bed by myself. Off gassing was minimal. We slept on our mattress about 5 hours after opening it.
The mattress provides great support. You sink into it ever so slightly. There is little to no transfer of movement when my wife or I move. Pressure points are practically a thing of the past. I am a side and stomach sleeper and have slept comfortably in both positions. I also am a hot sleeper and have not had any issues with being too hot with this mattress.
I am looking forward to how this mattress feels during the summer and winter months before making the final decision. But so far, so good.
So, my only complaint is that the communication could have been a bit better, but most of my expectations have been met. My initial impression is that I would recommend Nectar to others.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Much needed upgrade!
on January 31, 2020
Posted by: Spencer k.
Amazing bed, sleep much more sound and don’t wake up in as much pain as I did on my old mattress. Now only if they would’ve sent me the pillows shown instead of the cheap ones they sent with my mattress I’d be a little happier.
Response from Nectar SleepBy Fei Wang, February 8, 2020
Hello! Thank you for taking the time to share your feedback with us. We will pass this along internally so that we can improve and provide the best service and products possible for our customers. We are thrilled to see that we were able to order the correct pillows to you in a separate order. We are sorry for the issue and hope you are loving your Nectar.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Sleeping on clouds
on April 17, 2020
Posted by: Anonymous
Having the best nights sleep ever!! Best investment in sleep ever purchased thank you Nectar team!!!!
Response from Nectar SleepBy Fei Wang, April 18, 2020
Thank you for your review! We are ecstatic that you are finally getting a great night's sleep!
Written by a customer while visiting Nectar Sleep