Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,681 Reviews)
Rating breakdown 43,681 reviews
5 Stars
29,018
4 Stars
6,165
3 Stars
3,849
2 Stars
2,065
1 Star
2,584
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
4
Love it
on March 16, 2020
Posted by: Leina H.
We love our nectar mattress- can’t believe we ever slept on anything other than this style of mattress. only downsides are that even after a couple months, the synthetic smell hasn’t ever completely gone away, and that for people with sciatic pain (which i have) , this mattress may be too soft for you. however, the overall comfort of the mattress outweighs either of those issues.
Response from Nectar SleepBy Fei Wang, March 26, 2020
Thank you for sharing your experience thus far! An agent has reached out to you via email to further discuss your concerns. We look forward to hearing from you soon.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Sleeping Better
on March 16, 2020
Posted by: Deborah J.
My back doesn't hurt anymore and I sleep so much better.
Response from Nectar SleepBy Fei Wang, March 28, 2020
We are so happy to hear that your back no longer hurts!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Great mattress
on October 15, 2020
Posted by: Shane R.
We are side sleepers and this mattress has no pressure points. Firmer than I would choose in the store but it sleeps wonderful. I’m happy we chose nectar.
Response from Nectar SleepBy Fei Wang, October 20, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Just ok
on September 25, 2020
Posted by: Pablo
We opted for the luxury high end mattress and after sleeping on it for just over a month, I have to report... it's just ok.
I have noticed it has started to get indents from the places we most often sleep, which is a bit annoying since it's a King and the whole point is to be able to sleep anywhere on the bed and sprawl out, not just default into a small indent in the mattress.
Craftmanship and quality of the construction seems great, the memory foam or whatever they use leaves something to be desired.
I have noticed it has started to get indents from the places we most often sleep, which is a bit annoying since it's a King and the whole point is to be able to sleep anywhere on the bed and sprawl out, not just default into a small indent in the mattress.
Craftmanship and quality of the construction seems great, the memory foam or whatever they use leaves something to be desired.
Response from Nectar SleepBy Fei Wang, September 25, 2020
Hello! We wanted to reach out and thank you for the feedback you have given us about your experience. We greatly value all feedback and are always looking for ways to incorporate customer feedback and provide the best experience possible. If you have any additional feedback you’d like to share or if there is anything we can do to be of assistance please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827 and we are also available via chat support on our website 7 days a week.
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Customer service isn’t the best.
on October 16, 2020
Posted by: Nicole S.
Customer service isn’t the best. Mattress is ok. Lush isn’t worth the extra money.
Written by a customer while visiting Nectar Sleep
Customer Rating
3
Cheaper is better!
on October 15, 2020
Posted by: Vincent A.
This is our 2nd Nectar and the regular mattress is better than the lush. Had I’d known I wouldn’t have spent the extra money.
Response from Nectar SleepBy Fei Wang, October 27, 2020
Thank you for your review! Please don't hesitate to reach out if we can ever be of assistance.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best purchase ever
on September 18, 2020
Posted by: Thierry S.
I was experiencing back pain, that’s why I switched to a Nectar mattress. Since sleeping on my Nectar, my back pain is gone and I have experienced the best sleep of my life. I cannot recommend a Nectar enough!!!
Response from Nectar SleepBy Fei Wang, September 20, 2020
Hello Thierry! We're so happy to hear your Nectar Mattress is alleviating your back pain, and allowing you to get a great night's sleep. Thank you for your review!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
We love our new Lush
on October 15, 2020
Posted by: Cheryl R.
We love our new Lush Nectar mattress! We upgraded to a king size with an adjustable base. I would highly recommend it!
Response from Nectar SleepBy Fei Wang, October 22, 2020
We're so glad to hear you love it, thank you for your review!
Written by a customer while visiting Nectar Sleep