Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,686 Reviews)
Rating breakdown 43,686 reviews
5 Stars
29,020
4 Stars
6,165
3 Stars
3,850
2 Stars
2,065
1 Star
2,586
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5
I really enjoy my bed,
on February 11, 2023
Posted by: kian c.
I really enjoy my bed, I’m actually surprised because I didn’t try it out first so I wasn’t too sure how it would feel. When I tell you this bed is so soft but yet firm it’s so perfect. Also I’ve noticed it has some way of not moving the person on the other side if you get out of the bed on your side. 10/10
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Customer service and warranty
on February 11, 2023
Posted by: Holden
Don’t let them fool you with their “warranty” because they will do everything in their power to not honor it. 5 years with the mattress and we have been reasonably happy with it. Not the best but decent enough. Recently (6 months or so) my back has been so sore waking up. Thinking it was just me I decided to ignore it and went to a chiropractor to be adjusted and checked out. I’ve come to terms it’s the bed when my wife also started having issues. I contact customer support for warranty and they advise me to take pictures of the whole bed, and white tags. I did this as well as a standard jug test to show sinkage in not only problem areas but in areas not lacking support so you could see the difference. When a 7lb jug sinks 3-4 times deeper under my back area than my foot area there is clearly failing support under that area. They refused my warranty because of normal staining on the cover, not spill, just normal staining from humans sleeping on it. They advise I clean the cover but don’t remove it because that voids warranty, but the cover has slight tears starting in it because it’s cheaply made as well so cleaning it would cause that to rip further and then leave me with holes in the cover. This company will take your money and leave you for dead. They will not honor warranty. They also juggle your emails between 5 people who say the same thing every time so you get frustrated and give up. Give your money to a better company with good customer support. The bed and the company will not give you support. Garbage product. Garbage company. Would go 0 star if possible.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
It's very comfortable no more
on February 12, 2023
Posted by: Augustine M.
It's very comfortable no more soreness when I wa k e up
Written by a customer while visiting Nectar Sleep
Customer Rating
5
LOVE MY NEW BED!!!
on February 12, 2023
Posted by: Julianne R.
I transitioned from a heated water bed, and was worried I would be cold every night. I cannot believe how comfortable this bed is, and my body heat is captured from the second I get in bed and I am warm within SECONDS. I also LOVE the sheets and pillows I ordered with my bed. They are marvelous. Thanks for making this amazing product affordable and easy to have :)
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Great purchase, I wish my
on February 13, 2023
Posted by: Caiden H.
Great purchase, I wish my wife didn't feel me getting up and down as much, but it's very comfortable and has improved our sleep
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Can't manage to communicate about delivery.
on February 13, 2023
Posted by: AudreyT
Refuses to communicate effectively and time-efficiently after they mislabel their own packages and they get returned. Extremely frustrating and slow process.
Written by a customer while visiting Nectar Sleep
Customer Rating
1
It hurts my body, I
on February 13, 2023
Posted by: Shamika M.
It hurts my body, I get Terrible sleep. This mattress gives me shoulder, hip back pain
Written by a customer while visiting Nectar Sleep
Customer Rating
5
I Love Sleep
on February 13, 2023
Posted by: Brianna C.
I spent the entire month of December reviewing all mattresses and can say I don't regret my purchase one bit!! I love live not waking up feeling refreshed and and zero aches. Sinve I do have a tendency to sleep on my side. Would recommend to anyone esp. The mid range mattress as it does a great job of keep me cool through the night.
Written by a customer while visiting Nectar Sleep