Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Queen - Multi
Average customer rating
4.3
(43,684 Reviews)
Rating breakdown 43,684 reviews
5 Stars
29,019
4 Stars
6,165
3 Stars
3,850
2 Stars
2,065
1 Star
2,585
Customer Reviews for Nectar - Classic Mattress - Queen - Multi
Customer Rating
5
Very Happy
on February 7, 2022
Posted by: Kaye
So far been about a month or so. Purchased due to bad back. I’ve been very pleased with my purchase. Did have to get the firm pad because I like a really firm mattress. Their customer service is beyond amazing!!
They went above and beyond to help me.
They went above and beyond to help me.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Happy with customer service
on February 9, 2022
Posted by: Jenni L.
We purchased the Nectar Premier Mattress after our old Sealy foam mattress reached 12 years old. We are both active (runner) and were starting to experience more lower back and hip pain. We tried the Premier for a month and it was comfortable, but I started experiencing new back pain between my shoulder blades where I had never had pain before. I called and we agreed to try a softer topper. We just received that, so we will see if that helps. We should have purchased the softer option, but went with the medium option. Our old mattress was a firm mattress.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
❤️❤️❤️
on February 9, 2022
Posted by: Joni S.
Have purchased a king and queen nectar bed and planning on purchasing another king! Very comfortable, excellent quality, quick delivery!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
I really love it
on February 10, 2022
Posted by: Gregg
The mattress is very comfortable. The sheets, mattress cover and sheets are very good. The adjustable frame is well made. Construction is very good.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best night’s sleep thus far
on February 11, 2022
Posted by: Mechelle B.
Not too firm and not too soft. Contours my body just right a for a good nights rest
Written by a customer while visiting Nectar Sleep
Customer Rating
1
Worst Experience!
on February 11, 2022
Posted by: Craig/Jen
Worst Experience! Ordered Queen Mattress and adjustable bed frame. Frame came and was damaged and looked used. We got that swapped out and things were pretty good for about 11 months...then issues with mattress started. I can feel every...single...movement! Contacted CS and was advised that I should upgrade to the King and I won't feel it as much. I sent them a video clip of their advertising, showing the bowling ball and wine glass. They had us take pictures and sent a replacement mattress. This one was hard as a rock. We went back to the first mattress and messaged CS again and asked to send in pictures. I called and spoke with CS and asked about just getting money back...they advised me that I was now over time to do so, even though I originally contacted them, prior to the end of the 365 day trial. They offered to send a mattress topper. Took over a month to come and reeked of chemicals. Took over 2 weeks to air out and after finally putting it on the bed, no real difference...Haven't slept properly since August! Waste of money and now spending my weekend looking for a replacement mattress!
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Regret this mattress
on February 11, 2022
Posted by: Leanne C.
We’ve had our Nectar mattress for a little over a year now and I wish we’d gone with something else. It just isn’t comfortable. The sheets it came with were too small. Even after I went through the process of having them replaced, thinking maybe we’d gotten a faulty set, the second set they sent were still too small. The pillows are so hard too. I get that it wasn’t a super expensive mattress, but I still hoped I wouldn’t be considering buying a new one after just one year.
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Too stiff
on February 13, 2022
Posted by: Kerri P.
Stiff and hot. I haven’t slept right in months. Awaiting customer service to exchange.
Written by a customer while visiting Nectar Sleep