Customer reviews from Nectar Sleep
Nectar - Classic Mattress - Twin - Multi
Average customer rating
4.3
(32,706 Reviews)
Rating breakdown 32,706 reviews
5 Stars
21,550
4 Stars
4,690
3 Stars
2,910
2 Stars
1,542
1 Star
2,014
Customer Reviews for Nectar - Classic Mattress - Twin - Multi
Customer Rating
1
Awful
on February 5, 2020
Posted by: Lewis
Rock hard and breathes like sleeping wrapped in plastic wrap, return policy is a chore, took forever to get a response
Response from Nectar SleepBy Fei Wang, February 15, 2020
Hello, Lewis! Thank you for taking the time to share your feedback with us. We are sorry for the trouble you have had. We will pass this along internally so that we can improve and provide the best service and products possible for our customers. We are thrilled to see that you have had contact with a member of our team who is working on assisting you. For further details, please check your inbox for the most recent communication from our team. We look forward to moving forward with you and providing a five-star experience!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Love it!!!!
on March 31, 2020
Posted by: Alisa O.
Hi,
Ordered my mattresses on March 24th and received on 30th. It delivered fast, especially in this situation. As for mattresses it was great, not too soft or firm, I’m a side sleeper and I loved it. Came with 2 pillows, or they are wonderful too!
I’d recommend it to my friends and usually don’t write reviews but I always read it before I’m purchasing anything online. Thought it’d help others!
Enjoy:)
Ordered my mattresses on March 24th and received on 30th. It delivered fast, especially in this situation. As for mattresses it was great, not too soft or firm, I’m a side sleeper and I loved it. Came with 2 pillows, or they are wonderful too!
I’d recommend it to my friends and usually don’t write reviews but I always read it before I’m purchasing anything online. Thought it’d help others!
Enjoy:)
Response from Nectar SleepBy Fei Wang, April 2, 2020
We are so happy to hear that you love your Nectar mattress! Thank you for sharing your review with us!
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best Mattress I've Ever Owner
on April 14, 2020
Posted by: Cookie J.
I was skeptical when I read the 1-star reviews, but I also am my own woman, so I decided to purchase the Queen mattress. I ordered after hours on 4/3 and received the shipment on 4/9. After just a few hours to fully inflate, I dressed the mattress with ease. I had the best sleep since forever and no more back pain. The firmness is just right to provide support but still soft enough for all night comfort. It also breathes well. I will never own a traditional mattress ever again. Not to mention the forever warranty and 12-month interest-free payments, there's no beating that. I shopped around for 2-weeks and glad I made this purchase. Don't listen to low-starred reviews, take the challenge for yourself. You have nothing to lose.
Response from Nectar SleepBy Fei Wang, April 15, 2020
We are so happy you are enjoying your mattress and decided to join the Nectar family. Thank you for taking the time to post your review.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
LOVE my Nectar Mattress!
on June 5, 2020
Posted by: Liz B.
Last night was my first night on my Nectar....I have back problems and I haven't slept that well in years!! I LOVE MY NECTAR MATTRESS!!!
Written by a customer while visiting Nectar Sleep
Customer Rating
4
Ms.
on August 15, 2020
Posted by: Bathsheba W.
I have had my nectar mattress for almost three months now. I waited to write this review since I was unsure initially if I liked the mattress or not. When I received the mattress, I opened it directly onto my bed and waited two days before sleeping on it since it didn't look as full as I thought it should. The first night that I slept on the mattress it was comfortable but I noticed that the left side didn't feel as comfortable and would lean heavily. Thankfully, I sleep alone so I was able to just move to the center or the opposite side of the mattress. I do find the center and one side of the mattress to be very comfortable, I get a full night sleep without waking up with any back or hip pain. It's hard to explain the firmness of the mattress. I feel like Goldilocks, it isn't too soft and it isn't too hard, it's just right. The only other complaint besides the side that makes me feel like I'm about to roll off the bed, is the pillows that came with the bundle. They are absolutely terrible. They are flat and hard. The sheets are great! Very soft and they stay cool, they are strong enough to endure weekly washing.
Response from Nectar SleepBy Fei Wang, August 23, 2020
Thank you for your honest feedback. If there is ever anything we can assist you with, please feel free to reach us by chat, email, or phone.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Bed has been fantastic
on October 21, 2020
Posted by: Anonymous
I usually toss n turn a lot when I sleep, but since getting my nectar bed, I've been getting amazing sleep without tossing and turning all night! Best sleep I've had in years!
Written by a customer while visiting Nectar Sleep
Customer Rating
2
Labor Day 2020 Sale - Poor Service and Quality
on October 30, 2020
Posted by: Kristina
My first mattress arrived, however it never expanded more than six inches and it wasn’t an actual bed size. We ordered a king and it was not a king, queen, twin, double - they told me to wait until it expanded more, then made me “prove” something was wrong with it. The customer is ALWAYS on the defensive and is not respected with this company. They sent another mattress after significant inconvenience on my end, including demanding that I find a way to dispose of the defective mattress, and the new one did expand to the correct dimensions. It is comfortable and I like it, but I wish I had just purchased it through a big box store where I knew what I was getting. This from a millennial who loves to buy online. The extra free stuff is of a very low quality- if that is pushing you over the edge with getting this, don’t give in. The mattress, if they send you the right thing in a reasonable amount of time, is fine. I’m disappointed with the quality of the items I received and especially the quality of the service which is too bad because I want to encourage people to sleep on a nectar mattress. I just don’t want them to have the kind of experience I had.
Response from Nectar SleepBy Fei Wang, October 30, 2020
Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.
Written by a customer while visiting Nectar Sleep
Customer Rating
5
Best Buy Ever
on September 27, 2018
Posted by: Anonymous
In our lifetime we have purchased many mattress and still was not satisfied , we still woke up with aches and pains. After much research on other memory foam mattress I found Nectar to be the highest quality made without harmful products that was important after reading some scary reviews
Plus their 100% money back guarantee for 360 days . I knew this was worth the try
OMG just after the first night my husband snd I woke up out of bed with NO back, shoulder or neck pains
I highly recommend everyone to try this mattress first , Made with great quality made stability . Try this one first before you try any other memory foam mattress you have absolutely nothing to loose.
Plus their 100% money back guarantee for 360 days . I knew this was worth the try
OMG just after the first night my husband snd I woke up out of bed with NO back, shoulder or neck pains
I highly recommend everyone to try this mattress first , Made with great quality made stability . Try this one first before you try any other memory foam mattress you have absolutely nothing to loose.
Written by a customer while visiting Nectar Sleep